Category: entrepreneurship

Web Success = Populate & Promote

Posted on by Steve Sammartino

I recently saw a job posted on a web developer recruiting website. It involved some people looking for coders to make a copy of my web business and livelihood www.rentoid.com. What was interesting was the lack decorum shown in the coder recruiting process where the person said – build me a replica of this website. Here’s a screen print of it below.

I was a bit annoyed at first. and sent out a tweet to assess the mood of my army of advisers on twitter. I tweeted the following:

Not sure what to think of this? http://bit.ly/cYR5FI A compliment or IP rip off with me and @rentoid as the victims? Help! Thoughts?

The responses were varied, but all were within the theme of this person clearly does not get what it takes. Here’s some verbatim of the tweet responses:

xshay don’t worry about it – we saw a guy offering to build redbubble for < $1000 once. A) not going to happen, B) not about the tech

shandsaker same thing happened to us. Just be confident that $750 and a 2 line project brief is $750 better spent on beer 🙂

TimBull if they can only spend $750 to build it, quality won’t be there and they won’t stick it – betcha the coding was trivial part

BLKMGK01 Congrats man. Business must be huge if other people want to start ripping off ur ideas. U should apply to design the site! haha.

BrentHodgson Don’t let it worry you. You know that @Rentoid is more than the sum of its tech parts – & that it wasn’t a $750 job to create.

lukerides precisely…all about execution, so I would not worry…if they do a better job than you, they were always going to anyway!

I pretty much knew this before I tweeted the issue, but it did force me to think about web marketing success, and the success of rentoid to date and I came to the following conclusion. It’s not about the tech. In fact, the tech is pretty low down on the list of things needed for any website to succeed. And if i had to give my nemesis some advice on how to succeed in copying me it would be to do these two things:

Populate and Promote.

This is what needs to be done with any classified style website to succeed, and it takes a lot of time and investment. Investment in  financial and human capital. The problem with being 2nd, 3rd or later is that all the easy promotional opportunities like this are taken by the market innovator. And populating your website to make it meaningful takes a lot of boot leather, which is something many web entrepreneurs are afraid of.

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The Thomas Edison Strategy

Posted on by Steve Sammartino

In business, demand is invariably more important than supply. If demand doesn’t exist, supply is irrelevant. If demand exists, supply will eventuate.

I happened upon a quote from one of the greatest inventors / entrepreneurs in history Thomas Edison. Despite the simplicity of the idea, it’s very profound.

“I find out what the world needs, and then I proceed to invent it.”

This is some pretty good advice for any entrepreneur. It’s better to make what you can sell, than try to sell what you can make.

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When to quit

Posted on by Steve Sammartino

This is the fifth of my crowd sourced blog entry ideas as suggested by Cameron Reilly. Cam wanted to get my thoughts on the following: When to call it a day. When to close up shop.

This is one of the most difficult propositions as an entrepreneur – when to stick and when to quit? My view is a simple analogy. When the startup or business feels like a bad romantic relationship you’ve had. The type of relationship you knew you had to get out of, but couldn’t. The type of relationship you had an unhealthy addition to, or found it too hard to leave emotionally, or was scared of the financial losses and asset split associated with leaving it. When your business feels like that, it’s time to leave. If you view your business as a relationship you have with it, then it will become clear if it’s over. Because we all know that feeling. And we usually know the truth deep down in our hearts when things are just not right.  When your startup feels like that, it’s time to shut up shop.

Here’s some simple sentences that may also help you know if it’s time to quit:

It’s time to quit when, you’ve lost interest in the project, and your only doing it for the money.

It’s time to quit when, you only keep going because of the time and money you’ve already invested.

It’s time to quit when, you can’t sustain yourself or family on the income it provides, or the little time it leaves.

it’s time to quit when, you’ve had enough and would have a less stressful life in a job.

It’s time to quit when, you’ve run out of money, time or desire.

It’s time to quit when, you know who can achieve more moving onto the next project.

It’s time to quit when, your not quitting because the newness has worn off, but the business is genuinely not working.

it’s time to quit when, you achieved multiple set milestones set and they still didn’t pay off financially.

it’s time to quit when you no longer believe in what your doing.

It’s time to stay the course when none of the above applies.

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ABC 7.30 report – Virtual Offices

Posted on by Steve Sammartino

I was fortunate enough to feature in a story on the ABC 7.30 report this week. The topic was on virtual offices and digital offshoring. My business rentoid got a nice little plug which is a bonus on a non-commercial channel. The opportunity arose from this newspaper article I was in on the topic in the Sydney Morning Herald. Which goes to show media exposure also has a compounding effect for your startup as well.

[youtube=http://www.youtube.com/watch?v=aZtW8-lE80E]

Although the story and offshoring in general has it’s detractors (unions love the status quo, unless it involves profit increases they want a share in). I’m very proud of the fact that I’ve worked with talented people in developing markets.

  • My team get paid more than they’d get locally.
  • I’ve helped team members get more work, and mentored them in building their own businesses.
  • I like investing in developing markets because improves living standards.

It’s our job as entrepreneurs to create positive situations with tech innovations, and there’s no doubt in my mind having an overseas team does this, while building a business with beneficiaries locally (employees, revenue, community) as well.

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We only have one

Posted on by Steve Sammartino

There is no career, only life.

If we think of our life and career as separate entities, we’ve  got things terribly wrong. They are inextricably linked. If we want to be happy, we need to make sure what we spend our days doing is how we want our life to be.

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Good Guys, Smart Guys

Posted on by Steve Sammartino

♫ Come in and see the good, good good guys. Pay cash and we’ll slash the prices… ♫

If you live in Australia, you’ve seen the TV advertisement and heard the jingle. It’s a pretty simple proposition. It encourages customers to negotiate a price. I went to the Good Guys to buy a fridge and negotiate like everyone else does.

After we cut the deal and agreed on a price, I proceeded to pay in cash, when the sales guy said; ‘Credit card is fine. We are not that strict on cash payments these days.’ So I paid using my card.

It got me thinking about the truth of the Pay Cash and we’ll slash the prices tagline / tactic. It is a simple point of difference and traffic generator. The idea of the cash payment is really something that can only work on a micro level. A large retailer couldn’t dodge the tax man through taking cash payments and justify provide an unusually large discount. The supply chain has too many parties involved.  Rather, it is used to appeal the the customer who thinks they are getting a better deal by paying cash. It’s perception marketing. The insight for startups is this: if this works for the customer, that’s all that really matters.

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Nice idea, but what’s in it for us?

Posted on by Steve Sammartino

I took this photo while shopping at Australian supermarket giant Coles yesterday.

I’ll start by saying not returning supermarket trolleys, or worse stealing them is not cool. It probably adds some cost to our grocery bills, albeit small.

But when I saw this poster up in my local Coles, I tweeted it and made the comment that it was reasonably amusing. Then Cameron Reilly, made what I thought was an insightful comment from a marketing perspective:

then I responded with this….

and Cameron finished it off with this 140 characters…

Which to be honest is probably the sentiments of most of Coles’ customers.

I’ll say it again – ‘Incentives shape behaviour’ – on this occasion there is no incentive for customers to care. How hard would it be for Coles to offer a shopping voucher for lost trolley returns? Or some other small incentive? In fact, it’s an insult to their customers to ask for help in a such a one sided manner. It’s very 1970’s marketing.

Startup blog says: respect your customers and reward the right behaviour.