Yes or No?

Entrepreneurial thought for the day:

How many Yes or No positions did you put yourself in?

This is what determines our success. Without doing this simple task each day, we cannot progress. There will be no result. There will be no feedback.

Startups ought think in Yes / No terms.

I am on Twitter Click here to chat with me

The AFL Gestapo

It’s often said that a fish rots at the head first. I’m glad this is true because I’m getting pretty sick of Andrew Demetriou proclaiming these words…

‘The game has never been in better shape’

‘We have record attendances’

‘Our media deal is the most lucrative in Australian sport’

Yep, you’ve heard them all before. What Andrew doesn’t have the wisdom to understand is that the business graveyard is full of businesses who got it wrong well before there was any evidence in the numbers. It might not hurt to listen to the supporters once in a while.

A few things Andrew Demetriou ought remember:

  1. Andrew not only do they pay your wage, but the media deals are also dependent on supporters.
  2. Love will endure a lot of pain, but eventually the relationship will break if things don’t improve. Yes, AFL supporters currently love the game.
  3. You are servant to the clubs, they are not servant to you…. Kind of sounds a lot like Communism….. For the good for the game? Or the good for the AFL commissioners egos & back pockets?
  4. Your salary cap is a hoax. Especially when ‘chosen players’ can become AFL ambassadors and receive non salary cap income when they are feeding from the same income source.
  5. Silencing the media (Grant Thomas) and fining club presidents (Jeff Kennett) for their ‘harmless commentary’ is sounding a lot like what the Gestapo did in Nazi Germany.
  6. Ignoring long time supporters and existing markets (Tasmania / North Melbourne) and using the general AFL bursary to enter territories in which you are inherently ‘unwanted’ (Western Sydney & Gold Coast) is also sounding like events which lead to World War 2. Both West Sydney & GC will be money pits. You need a few lessons in Global marketing at the AFL. Culture is difficult to change, and you may as well be operating in another country in this case. There’s only so many Victoria Ex-pats available.
  7. AFL tribunal – having to prove your innocence at the risk of a more severe punishment is unheard of Western Society. Let alone trying to quantify someones intention in such incidents. I didn’t know the AFL could read minds. Congratulations.
  8. Rule changes – It’s a game, not a government – let it evolve.
  9. Tanking does exist. The simple reason you believe it doesn’t is because the ramifications of admitting it are too dire for anyone to be honest. Just because something can’t be proved, it doesn’t mean it isn’t true.

The main issue is this. You are not listening, and your time will run out.

Startup blog says: If you want to run a successful business, don’t be like the AFL, listen instead.

andrew demetriou

I am on Twitter Click here to chat with me

Social media – Numbers are irrelevant

I saw this little 1 minute video from Seth Godin (Who I used to worship, and now just ‘like’) and had to post it here. Be sure to read my comments below the video.

[youtube=http://www.youtube.com/watch?v=r0h0LlCu8Ks]

Why the numbers are irrelevant to me….

  • My blog has few promotional elements on it (they’ll find me if I deserve it)
  • I only follow people on twitter I know. I want a conversation. Mind you if you @sammartino at some point I will follow you…. yes I’m interested in conversation.
  • Quantity loses to quality every time. Scores are misleading. Numbers are pointless.
  • Yes you can meet people on line and then create strong physical friendships. I have many times.

In summary I’d say this. If it doesn’t make sense in the real world (physical life) then there’s a good chance it doesn’t make sense on line. In ‘real life’, that is our off line life we think of our friendships and even business contacts in terms of quality. We don’t go around trying to make 1000 friends and wear a t-shirt that says ‘I have 1000 friends’. Rather, we prefer to have strong meaningful relationships which are one on one. Where both parties benefit. We don’t have a list in spread sheet with the people we’ve met. Sounds ridiculous doesn’t it?

Startups should be using social media to build relationships – not gathering numbers.

From now on I’ve changed my twitter link below on my blog posts. Can you see the change?

I am on Twitter Click here to chat with me


Domain name speculating

I recently got an email from a domain name provider called hostess.com.au. It was about selling domains names with some recent examples. The title of the email was ‘Your domain name could be worth big dolllars’.

Here’s a screen grab.

Picture 70

It’s easy to think that this type of behaviour is ‘unethical’. But the reality is we live in a capitalist society. Speed and noticing opportunities is a key business skill. So my view is if you’ve savvy enough to find and speculate on domain names and make some cash – good luck to you. There is no shortage of examples of people who’ve made a bundle doing it.

So how to do it? Well, here’s a couple tips on some people have done it:

  1. Spelling mistakes of popular domains. Then sell advertising or back to original (Tiwtter.com)
  2. Buying the .com of popular country specific domains. Eg www.theage.com – they sell advertising.
  3. Moving quick on new words, phrases entering the common vernacular. (eg tweet, roadrage, soccermom)
  4. New brand name launches
  5. register technology advances, and economic terminology. (GFC.com?)
  6. Short words of a made up nature. Popular for startups.

I’m sure you can think of some other ideas, or methods used in such speculating…. be sure to add them in the comments.

I am on Twitter Click here to follow me


Industrial Tourism

Industrial Tourism is big business. It’s a little know fact the Boeing factory in Seattle has over  180,000 visitors a year.  At $15 a ticket that is approx $2.7 million in high margin revenue.

boeing 787 dreamliner

Local Australia firm fosters brewing has a popular brewery tour at their Melbourne plant (you get a free beer at the end of it) as does Media conglomerate NBC in the Rockerfella Centre in New York. None of this is free, and they are all fully booked pretty much every day.  The thing that is almost as powerful as the cash such Industrial Tourism generates, is the relationship it builds with the brand.

It is pretty cool to be taken into the ‘secret back room’, even though we can all be pretty sure that Boeing or any large conglomerate are not about to give away any secrets on said tours. But this is where startups and SME’s can do it even better. We can let our early adopters into our Factory, Alpha testing, Retail back room, Warehouse, New Product Development session. We can let them expose our secret goodness to the market for us. Especially if we do something awesome like make great software, use recycled materials or anything creative.

So the question for startups is this: How can we let our early adopters and brand evangalists into our secret world to spread our world?

I am on Twitter Click here to follow me

Death of a salesman

Today I dropped off my my Toyota Prius ‘Smug’ as my friends call it for a service. I decided to have a look at the new model Prius before I left.

new toyota prius

The floor sales guy approached and asked if I was interested to which I said yes. I told him I already have a Prius and like it…. Big hint.

The abridged version of conversation then went something like this:

“Gee, they look nice…. How much are they?”

“I don’t know… I’ll find out”

he comes back with a quote sheet…..

“Does the non itech model have Satellite Navigation?”

No – it doesn’t”

“How much would it cost to get it as an added extra?”

“$4000”

“Are you serious… Gee that is quite expensive compared to purchasing a stand alone version… it’s 10 times the price in fact”

his response in a down talking tone…..

“It’s not some crappy thing from an electrical store….”

“hmm…. what would the price be on the car if I wanted to buy it today?

“Same price, it’s a new car, I can’t give you a better price than this.” (using that tone again)

“oh, full price?”

“Yes. Have you ever bought a new car?”

my response….

“Yes, and today – you wont be selling one.”

I then leave the show room.

How to make a sales call

Today I was out making sales calls in my local industrial area where there are a lot of different rental companies. Idea being to get these rental / hire companies using rentoid.com to generate extra business. The timing is good, because we have a zero cost entry platform and times are tough in the B to B arena.

But the thing that really matters is how I’ve been making the sales calls. Firstly, these guys are B to B, trades focused guys. renting mainly industrial equipment. The last thing they want to some tech / web geek give them bullshit about how the internet is going to save them…. So here’s what I’ve done instead:

  1. I haven’t shaved for 3 days – got a good beard growing. I’m wearing jeans and boots with a fairly standard zip up jumper. When I walk in I look like a customer, in fact I look like they do. I’m less threatening and this is obvious with the positive greetings I’m receiving.
  2. When I drop in (remember it’s a cold call) I say, ‘You know I live around the corner, I drive past here everyday and I’ve been meaning to drop in for ages. You know I’ve got web business which is all about rental companies…..” And I do live close enough to use this line. It is genuine.
  3. The F Bomb – Yep, I’m dropping this one big time – for one simple reason – they are. I’ll use whatever language they use. If they like swearing, so do I. I’m matching their culture in dress and language.
  4. I know their business. I don’t walk in and say ‘So tell me about your business’ – I do my homework before I turn up. Granted I know enough about the rental industry now to adapt to different segments pretty quick. I know what matters to them and get the conversation into that area quickly.
  5. I don’t try and sell anything on the first call. We do have a free entry to rentoid – but we also sell integrated web technologies. But I don’t try to sell anything.  Just get them to like me in fact, I’m selling me. People buy things from people they like. Then they find a logical or business reason to justify their decision after they’ve already made it.
  6. I follow up with whatever I promise. Information, phone calls, data whatever they need. I try to show I’ll be a valuable resource.
  7. I get rejected too. It’s a numbers game, and each rejection is a lesson for honing my skills for the next call.

I’m learning heaps and I’m loving it.

Start up blog says – get out there and start selling.

I am on TwitterClick here to follow me