New York Series: Dylan’s Candy Bar

I was so impressed by Dylan’s Candy Bar – they get it.

It’s just perfect in every way. The understand the following important factors in branding, retail, business, marketing:

  • Theatre at transaction – best I’ve ever seen
  • Premium product
  • Single Minded proposition
  • Being the experts
  • Feel good factor
  • Service by people who dig working there (when you get served they say ‘have a sweet day!’ – love it)
  • Escapism
  • The brands are the stars – the product ‘is’ the promotion. No advertising required here.
  • They know the category is more important than their ‘Dylan’s brands’.

In fact, instead of me raving on…. here’s a huge photo essay I took. That should give you the idea. Enjoy.

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Dubai Series: Sugar Daddy’s

I stumbled upon this Single Minded Hero in Dubai. In fact, my Dubai host drove out of her way to take me here. The Sugar Daddy’s ‘Cup Cake’ Bakery. And they make and sell, yep – just cup cakes. Here’s a bit of a photo essay I took.

Also Notice the word ‘make’. Selling just ain’t enough these days. We want to deal with the expter, the person who knows what they are doing, the person who cares about what they are doing and deliver it to us themselves. We like to deal with the craftperson direct.

No doubt we are living in the age of the micro niche.
There’s also no doubt that simplicity in Ideas and theatre at transaction is very refreshing and worth investigating.

How micro is the focus of your startup?

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Beer is the new wine

I recently had some beers and a meal at a place called Little Creatures dinning hall in Melbourne Australia.

For the uninitiated, Little Creatures is a craft beer which has it’s origins in Australia and has recently opened a flagship ‘dinning hall’ – seen below.

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They’ve simply taken this to a new level. I’m not taking about the fact that they have weird and groovy beer flavours, all naturally brewed. I’m talking about the way they take you on a personal journey with their service.

My favourtie was the beer education programme. They have a ‘pony show’ – I don’t think it’s called that, but it is what I’ll call it for this post.

You get a taste in little groovy pony glasses of all their different beers, then choose one you like. One of their ‘Little Creatures Beer Experts’ comes and sits down on your table with you and they explain all the different types of beers. A real sit down for 10 minutes. A rare treat when the usual sitiation is waiting 10 minutes for crappy service in bars and restuarants. They teach you how to taste each beer and the slight nuances of each. They even provide an idea what type of people generally like the different types.

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It’s really nice and fun. I even heard the word “sessionable” to describe a beer – They invent some nice jargon to make you feel part of a tribe. Cool.

No need to advertise this little venture. We’ll do that for them….

And this is what cool startups are doing in retail.

2nd worst shop front of all time

I took this pic of this shop front / side in my local neighbourhood. It’s easy to see when you drive past.

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Startup blog prize (free book) for anyone who can tell me what they do without calling the number (or knowing someone who works there / digging around).

I’m all for single minded simplicity, but if we are going to go to the effort to paint the brand and phone number, it’s also handy to have a tag line which tells people what we do.

Steve – rentoid.com

Simple Innovation

When we think about innovation, our minds get lost in big ideas and large investment. The Space shuttle, Electric cars, desalination plants, the Airbus A380. We’ve been influenced by mainstream business media, and the military industrial complex. As entrepreneurs we’d be much better placed to think as micro as possible when considering how to innovate. Because unless we are ‘inventers’ or ‘engineers’, the only innovations we need to care about are those which get to market.

Take this simple innovation from the publishing industry.

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Magazine subscriptions which have been repacked to be sold in a new / yet existing distribution channel.

Before this shift in mindset, magazine subscriptions were only sold as in magazine leaflets, through call centers and via door knocking. Enter new packaging format, and all of sudden a magazine subscription is being retailed in newsagents and bookstores (This photo was taken in Borders). It becomes a simple ‘gift’ which provides us something we can hand ‘hand over’ to the recipient to touch and hold – we can even gift wrap it. It opens new revenue possibilities.

It’s clear that there is little capital expenditure with this innovation,  which is simply a widening of distribution. In fact – new forms of distribution are often the most profitable innovations.

Start ups – When innovating, think micro.

Steve – founder rentoid.com

No comment required

Ok – so this is slightly off topic, but I’ll try and tie it in. Check out the photo I took below at a family shopping mall in Australia.

You’ll notice a couple of things:

Firstly ‘no licence is required’. Good news right?

Secondly it’s branded as the “John Rambo” knife. I’m sure there’s no licensing there either!

The thing that had me flumoxed is that people choose to make money by selling anything just to make a dollar. It still seems people will do whatever it takes to sell stuff, as opposed to selling or creating something which just might have a positive impact on our environment and the people around us.

Sure we need knives for some stuff – I just wonder if we really need knives designed for gutting wild bores advertised in a shop window of a family mall, 200 miles away from the nearest wild animal?

Start ups out there – Sell something cool.

Eye Candy – retail style

I’ve raved before about being ‘eyeball worthy’ here, here and here. It’s actually not that difficult or expensive to do – but it can make a substantial difference to the perception or awareness of your business.

Here’s a photo I took of the local Yarraville Vet. – ‘Super Doggie’

It’s so cool. Firstly, I notice it every time I go past it. It says…

“We are into what we do”

“We care”

“We make an effort”

…and most important of all – it’s far more obvious than a sign on the door or a line in the yellow pages.

How are you creating visual awareness of your startup?