The truth about secrets

Secrets kills us. They eat at our souls and disrupt our emotions in a negative way. We very rarely feel good about secrets because by nature we are social creatures that rely and need each other to survive. Collaboration is what put us atop of the food chain and that means we must share. I’m certain the feeling we often get when we hold secrets is our genetic code telling us that secrets are not cool and generally don’t lead to ideal outcomes.

So it got me thinking about the nature of secrets and the different types of them.

There are many types of secrets, but these 2 are interesting:

  1. Secrets that hide things we have done for fear of judgement or persecution.
  2. Secrets that hide things which are ideas we want to benefit from at the exclusion of others.

These are 2 types of secrets we should avoid.

The first one should be avoided because we shouldn’t do anything dodgy, and we shouldn’t be ashamed of anything that is out of our control.

The second is counter intuitive. Our emotional need to share secrets is our DNA telling us it will create more for everyone. A shared idea can often be improved, a shared idea creates a team to build it, a shared idea increases access to resources, a shared idea creates a market place and a bigger pie for all. Stealing ideas is not the same as stealing chestnuts. If we exchange ideas, we both end up with more ideas than we started with.

Startup blog maths:

Sharing > Secrets

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What is evaporating?

We are trained to look for and focus on everything that is new. What technologies are emerging and how are we using them? What we are not so good at doing, is observing the things which are only noticeable by their increasing absence.

Very often it’s the most important trend because it is less product oriented and more human oriented. Which means that well before we know who or what the new winner is, we will know who or what is no longer fulfilling our needs and is being made obsolete. In a rapidly changing world of near disposable technology the list of dying technologies is already long and growing. Life cycles are in decline and it’s sometimes hard to see a future for even relatively new technologies.

– The remote control (being usurped by smart phones & gesturing),

– Local hard drives (being usurped by the cloud),

– iPod (being usurped by it’s big brother the smart phone),

Then there’s the changing retail landscape. Closing down signs will be the new normal for department & clothing stores. In fact, any product that is sold at a price and is available on-line, cannot and will not be for sale in bricks and mortar retail soon. They simply do not have a cost infrastructure that will allow them to exist.  Add to this our changing eating habits (instant coffee anyone?) and the impending transport revolution (when we work from home 4/5 days a week owning a car may become an historical relic) and the changes we are facing are more far reaching than we currently think.

As Marc Andreessen said, software is eating everything… and a great way to see this in action is to drive around well healed suburbs and see what is out for hard rubbish collection these days. A cacophony of previous hardware and technology darlings, not limited to Plasma TV’s, DVD players, laptops, iPods – you name it.

It’s not just about technology, it’s all about human movement, the new solutions we seek and our dissatisfaction with the solutions of today. Good entrepreneurs know what’s hot and what’s next. Great entrepreneurs notice what is evaporating before the replacement emerges for all to see.

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Meet Alistair

Meet Alistair Leathwood. Alistair is the Managing Director of a large research firm. Research is a typically conservative industry, which for good reason is filled with conservative individuals. The type of individuals that are diligent, thoughtful, sedulous, hard working and considered.

Alistair is also one of these people.

The interesting thing about Alistair is that he doesn’t let the reality of hard, thoughtful and considered work get in the way of fun. Alistair knows that it is possible to display personality, have fun and actually still get work done in a professional manner. And when I caught up with Alistair for lunch today he told that he doesn’t just ask his people to have fun in the office, he mandates it.

Just quietly, this is the kind of attitude I can dig. An attitude that knows that a suit and tie are not the basis of diligence or insight.

So here’s little picture of how cool cat Alistair rolls. He’s an everyday colored sock man, regardless of what else he happens to be wearing…. and the bead necklace? Well he’s had it on every time I’ve seen him and he reckons he’s worn it everyday for the past 10 years. He then went on to say, the shirt and pants where for me, while the socks and necklace were for him!

It feels a lot like the industrial revolution and the marketing of widgetry had a subconscious influence on what business people would wear. A specified expectation of limited differentiation which I will be glad to see the end of. I think we should all take a sock out of Alistair’s drawer and ensure we don’t become our own version of Mista Bob Dobalina

And don’t panic, the world is quickly learning that how smart and capable we are is not dependent of our uniform.

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Experience vs Youth

I was recently reading an article which asked advertising people if they had to choose youth or experience what would they choose.

Ogilvy executive chairman Tom Moult sited the exemplar below.

There’s an old David Ogilvy story. He was looking at some creative work from a junior. He asked how the guy how he knew the ads would work, the junior explained that he was sure they would as his intuition told him so.

Ogilvy said, “Imagine your appendix ruptures right now, and I rush you to hospital. There are two surgeons available, one is an experienced surgeon, and the other one is new to the game but is offering to operate on you using his intuition. Which one would you choose?”

While David Ogilvy was a genius, and this is a compelling allegory he forgot one important thing. Advertising is not surgery. It’s not even a science for that matter, so we should never judge it as such.

What would I choose?

A youthful attitude.

Youth is a state of mind and our mind is as nimble or as old as we let it be.

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How to sell a website

While there are many examples of startup entrepreneurs selling dominant websites for a gazillion dollars. A less known fact is that small, or even micro websites can be sold. In fact, there is a thriving private market for sites which fill particular niches or have the potential to be much more than the founder could manage.

In the spirit of demystifying this process of selling any website, big or small, I’ve developed a list 4 simple things that are key to selling digital assets such as sites and apps. It’s important to note that we don’t need all 4 to make a sale, very often just 1 of these will suffice.

1. Traffic:

Probably above all things is the number of people frequenting a site or using an app is the quickest path. Any site that has this should really be able to sell the eyeballs. The main reason for this is that correctly or incorrectly, the web is still largely seen as a media vehicle and so ‘eyeballs’ are still valued very highly. In fact, heavy traffic may even reduce the sites ability to make money, as was the case with Youtube which only recently started turning a profit more than 5 years after it was sold for $1.6 billion. It must be said that the traffic doesn’t have to be mass. It could be highly sought after niche content traffic of the right people. This could include a membership database.

2. Technology Platform:

If you have built something of value, a site that functions well, and does a job using technology, then this asset itself could be sold. The price should be at least what it would cost to make from scratch or the cost less ‘renovating’ the technology. Sites which have unique or new technology platforms can often be sold at prices far above the creation cost because they can provide a great short cut for other businesses who either don’t know how to build it, or don’t have the time.

3. Brand Name / Market Presence:

A brand name or .com that is known for something can be quite valuable, even if the idea and concept did more work than the site itself. There are still plenty of words and url’s that can be sold on ‘pure potential’. If we have some good media coverage from when we launched, or throughout the journey this can really enhance the potential for the selling process. A market presence might also include a deep content trail. This could even be the accumulated words of a long running blog, listings on a classified site or any other form of crowd sourced content. Although we think that content should all be fresh to have value, the truth is some long term solid long tail content is often the hardest thing to build in a web business, and smart buyers know this.

4. Revenue:

We know the world has really changed when ‘revenue’ or ‘profit’ are the last on the list. But the truth is that revenue should really be the end result of getting the first 3 items on this list right. Which is why so many sales happen before this occurs. The suitor knows this, and is essentially trying to acquire the asset at a discount, prior to the realisation of its full value. That said, if you do have revenue then the minimum amount we should ever sell the business for is equal to annual revenue. But we all know that any digital asset could be sold for many times more.

While it’s better to have all 4 of these, there are arguments that we can extract more value if we are pre revenue. The 2 classic examples are Youtube and Instagram, which both sold in the billions before they had any money coming in. If you’re interested in seeing the selling price of some other famous digital assets and websites, I think this chart is interesting as it breaks it down into many segments.

I’m also sure these 4 items are non-exhaustive when it comes selling out, so please share any others in the comments.

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The truth

There are many business models that are under attack. The landscape is changing and their future is dim. If we face this reality, the most important thing we can do is not pretend it is just a phase.

And if we are the disruptor, then we must continue even if the movement is slower than we expect.

I think Winston Churchill said it best with this quote:

The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.

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The waiting game – Eye on Australia

Grey Advertising just conducted it’s Eye on Australia sentiment study for the 21st year. The study focuses on how Australians are feeling socially and economically with view points on various industries and demographic groups. This year the results have been complied in a cool animated info graphic below.

A great snapshot for marketers and entrepreneurs alike. Enjoy!

[youtube=http://www.youtube.com/watch?v=rCpekmviZo8]

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