Beer is the new wine

I recently had some beers and a meal at a place called Little Creatures dinning hall in Melbourne Australia.

For the uninitiated, Little Creatures is a craft beer which has it’s origins in Australia and has recently opened a flagship ‘dinning hall’ – seen below.

little-creatures-dinning-hall

They’ve simply taken this to a new level. I’m not taking about the fact that they have weird and groovy beer flavours, all naturally brewed. I’m talking about the way they take you on a personal journey with their service.

My favourtie was the beer education programme. They have a ‘pony show’ – I don’t think it’s called that, but it is what I’ll call it for this post.

You get a taste in little groovy pony glasses of all their different beers, then choose one you like. One of their ‘Little Creatures Beer Experts’ comes and sits down on your table with you and they explain all the different types of beers. A real sit down for 10 minutes. A rare treat when the usual sitiation is waiting 10 minutes for crappy service in bars and restuarants. They teach you how to taste each beer and the slight nuances of each. They even provide an idea what type of people generally like the different types.

pony-show

It’s really nice and fun. I even heard the word “sessionable” to describe a beer – They invent some nice jargon to make you feel part of a tribe. Cool.

No need to advertise this little venture. We’ll do that for them….

And this is what cool startups are doing in retail.

Simple Innovation

When we think about innovation, our minds get lost in big ideas and large investment. The Space shuttle, Electric cars, desalination plants, the Airbus A380. We’ve been influenced by mainstream business media, and the military industrial complex. As entrepreneurs we’d be much better placed to think as micro as possible when considering how to innovate. Because unless we are ‘inventers’ or ‘engineers’, the only innovations we need to care about are those which get to market.

Take this simple innovation from the publishing industry.

magazine-subscription

Magazine subscriptions which have been repacked to be sold in a new / yet existing distribution channel.

Before this shift in mindset, magazine subscriptions were only sold as in magazine leaflets, through call centers and via door knocking. Enter new packaging format, and all of sudden a magazine subscription is being retailed in newsagents and bookstores (This photo was taken in Borders). It becomes a simple ‘gift’ which provides us something we can hand ‘hand over’ to the recipient to touch and hold – we can even gift wrap it. It opens new revenue possibilities.

It’s clear that there is little capital expenditure with this innovation,  which is simply a widening of distribution. In fact – new forms of distribution are often the most profitable innovations.

Start ups – When innovating, think micro.

Steve – founder rentoid.com

Your worst nightmare

From a competitive viewpoint, imagine for a moment that our worst business nightmare came true.

Maybe Google decides to enter our market space. Or the Coca Cola Company launched a beverage with the same consumer benefit we’ve been bootstrapping. Or large company X decided to compete against “us” head on.

nuclear-explosion

Well – you’d be surprised how that feels. How it makes us react, and how it very quickly changes our perspective on what is the most important element in ‘winning’. In competing effectively for our share of wallet.

All of a sudden many of the projects we are investing our time on seem far less important than they were yesterday. Maybe that front page redesign can wait, maybe the shiny new web 2.0 buttons are a little less important. Maybe our packaging will do for now and quite possibly every project we have on the agenda, excluding customer ‘centric projects’ can be put on hold.

Here’s an exercise worth doing with your team. Act as if. Act as if it has just happened. Have an ‘emergency session’ with your team on how you’d react if a more well resourced, financed and well known competitor came to play. Build your battle plan. Once your battle plan is drawn up – throw out your current business plan and work on that instead. Because they are coming, especially if your startup is in a fertile consumer territory.

After the intital fear, most entrepreneurs just get inspired, get angry and get on with it. A good scare never hurt anyone.

Steve – founder rentoid.com

Belief – from ‘Tribes’

I took this quote from Seth Godins latest micro book Tribes:

“Do you beleive in what you do? Every day? It turns out that belief happens to be a brilliant strategy”

This resonates with me because it will motivate us to find solutions that ‘non believers’ will be too inept, apathetic or bored to uncover.

Entrepreneurs ought launch something they beleive in conceptually, not just financially.

Love & brands

In order to be in love we need to feel loved. Often we mistake love for other intense emotions such as lust, obsession and even fear.

So if we were to translate this to business parlance it might read like this:

If we want people to love our brand or company, we simply have to make our audience ‘feel loved’.

So then the next questions we should be asking are:

–          Will they love this product?

–          Will they love our value equation?

–          Will they love our guarantee?

–          Will they love our designs?

–          Will love our ‘contact us’ policy or phone staff?

In fact, let’s just start every audience related question with the words ‘Will they love….”

If we do this and focus on being more than good, more than liked and only accept moving towards stuff people will love. Then one day, they may just love our brand.

How to ‘Pitch’ workshop

Below is an elevator pitch ‘workshop’ I gave for the ‘Agents of change‘ entrepreneurs club of  Melbourne University. The video below is the one of 6 x 10 minute videos. The first (the one below) includes an ‘example’ pitch I did for rentoid – then has ‘alot’ of questions and answers. The last of the videos, workshop 6 – all of which are here has some ideas on great pitcing practice.

It’s kind of long, but the largely due to the discussion afterwards!

[youtube=http://au.youtube.com/watch?v=oREzd_UWfI8]