Value yourself

As the new year starts we all set goals and have ambitions to make it a year to remember – as we should. But sometimes we need simple philosophical shifts too. Small shifts that can have a dramatic impact. One of mine is to ‘value myself appropriately’. As startup entrepreneurs an important part of the process is to be a bootstrapper, to maximise the limited resources we have to gain the momentum we need. This often leads us to doing it all ourselves. To be our own courier, printer, door knocker, community manager, clerk, mail room assistant…. anything and everything which is possible to do ourselves. And this is one of the greatest false economies in startup land. A simple rule to circumvent such folly is this:

Never do a task which can be outsourced at a lower hourly rate than what the open market would pay you for that hour.

While it’s easy to argue that we aren’t actually paying ourselves the market rate, it is certainly true that we should be creating the value of our market rate. And this is usually at least double the pay rate. Hence a person earning $100 per hour, should be generating at least $200 per hour for their organisation. Every hour wasted doing a menial task, has more impact than we actually think. Let’s take this simple example:

If we work 60 hours a week for 50 weeks for 2 years and end up with an equity stake valued at $3 million our hourly rate comes out at $500.

Which doesn’t leave many tasks that are worth doing ourselves. Startup blog says value yourself in 2013!

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Office Culture – Coffee vs Education

The of two important cultural phenomenons got me thinking about office culture again. The love of coffee and the love of the internet. Both have a massive stake in western world office culture. Most people engaged in anything from small to large companies have omnipresent access to both. But the perception of each is vastly different.

But as far as I can tell the following is true:

Coffee: If you are at the coffee machine, making a coffee or buying one at the local espresso house in the morning no one looks twice. In fact it is respected and expected, part of the culture. A simple coffee fix is fair play in an office environment. Regardless of the fact that it is during work hours.

Internet: If you are surfing the web (excluding facebook) and potentially reading an article within your industry scope it looks bad. People see it as avoiding work or wasting time. It’s evident that this belief exists by the number of ‘click outs’ people do as others walk by. When in reality, this is a vital part of being effective and up to date.

What they both point to is the importance of culture. Both the macro societal one and the internal one. I’m starting to believe that culture is at the apex of company output. And the culture we foster determine the people we attract and the output we create. One thing I know for sure, is that in a rapidly changing business landscape I’d rather have an informed set of staff working for me, than a set of robots who are operating on the punch clock paradigm.

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Goals and cars

I’m a strong believer in the importance of setting written goals. However, it does seem as though for every person I meet that agrees with their ability to influence life outcomes, there are an equal number of people who dismiss the concept of goal setting as having an impact on achievement.

So here is the simplest explanation I can provide for how goals work: Setting a written goal creates selective perception. Written goals subconsciously program our mind to be aware of opportunities relating to the goal as they cross our path. All of sudden we see how things might work. This does two things: Firstly, it reminds us of the task we’ve set. Secondly, it helps us find ways to make it actually happen. After that, it’s just a question of effort and tenacity.

It’s kind of like your car: Have you ever wanted a new car, or just bought a car only to notice how many of them are driving around on the roads? This is selective perception at work. It’s a beacon for stuff that matters to us – for what is relevant in our world. We only see what is out there once we purposely place ‘it’ into our life or desire it.

One of the most powerful things we can do is set our brain to work in the background – and if we know it works on simple things like noticing cars, imagine what it can do once we set it to notice opportunities.

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End of year lessons

I came across 3 really good pieces in the past week that I really think are worth sharing.

  1. The first of the these was a blog post from Jason Calcanis on the topic of how moderate success is the enemy of breakout success. Something I spoke about earlier this year. But this post is totally insightful and potentially direction changing. While we all espouse staying the course – maybe the course isn’t to stick to a particular idea, but to stick to being in startup land. Instead we should pivot quickly and frequently until we find the right path. His contention being that when we are on the right track, we’ll know within a few short months. Read it here.
  2. The second is two important pieces from Seth Godin. This first is a video where he is very candid about his previous failures, which for me was important because he talks so often about the power of failure and for once we hear more about it – some of his past ventures where pretty out there. It was a great video interview – watch it here. Another post of his stood out to me as his best of the year. It was about confusing being good with being lucky. The post explains itself very clearly – the lesson to take is not to be alarmed if you haven’t been lucky ‘yet’. While others, even revered Silicon Valley wiz kids may well have just been lucky. In fact, some get so lucky we may never find out if they are actually any good. Read it here.
  3. The last is a story about startups by Sriram Krishnan that were told they couldn’t succeed and were ‘Not Fundable‘. What I love about this post is how convincing the negative arguments are. They are indisputable – but you’ll know what happened to these ideas… More proof that anything can happen during a technology revolution. Read it here.

I’d be keen to hear about any links you’ve happened upon which provide some poignant end of year lessons for us to consider over the holidays.

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Don't get too excited

I was in a business pitch which I thought went particularly well. My colleague and I were both quietly seeing this thing come to fruition after many months of development. After the meeting I was clearly excited and pointed out that I thought we’d nailed it and the deal would get done… He then pulled me up and said.

“Over my entrepreneurial and corporate career I’ve been in at least 150 of these meetings when it’s easy to think that it’s a done deal, and until it’s signed or the money is in the bank I don’t get too excited.”

This got me thinking. Of course, he was right. In most cases, the large majority in fact, the deal just doesn’t happen. That’s life in the pitching game. But if we don’t get excited by the possibility, and live in the moment, we are robbing ourselves of the journey. We are taking away 50% of the joy that goes with the unknown. Not just the result of winning, but the joy of anticipating the win before it happens. And if we fail, then it was all for nothing, and we miss out on all the pre-decision positive emotion.

The feeling that goes with a future which looks bright, is just as valuable as the reality of making it so. We ought embrace it.

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The Open Shop

One of the things I really dig on the web, is how easy it is to self educate from various respected sources. One of my favourite forums is tuning in to at Google Talks. A Youtube channel Google has set up where they share internal education events with anyone who cares to watch. Amazing talks at great cost to Google no doubt, from global thought leaders including, authors, scientists, entertainers, entrepreneurs et al and everyone’s favourite price – zero. While this might seem inconsequential and the norm these days, it is a significant shift from the theory of the firm. I could never imagine industrial era companies (think factories and brands on supermarket shelves) sharing their investment in staff education with the general public. I couldn’t imagine industrial era companies putting their value systems on display via ‘whom they choose’ to come into their building. No, they’d much prefer to make donations to both political parties and take a by partisan view of most everything. In fact, I can’t imagine industrial era companies sharing anything that the competition might see and take advantage or insight from. And they certainly wouldn’t invest in anything that anyone other than their shareholders would benefit from.

While it’s clear that the operating structure of digital businesses is different, let’s consider for a moment the open sharing protocols we witness from leading web shops. The ability of tweets to feed into facebook and vice versa. How Youtube allows the embedding of any video into any website. In many ways it’s like mixed multi-packs of Coke and Pepsi. It’s a fundamental shift in how business is being done. While all companies have relationships with their supply chain, it’s very rare indeed for Industrial era companies to do direct business with their most ardent competitors. We’ve now entered the Open Shop Era – where those who share, and open up certain parts of their back room get the benefit of others peoples thinking and output. It’s hard to imagine business becoming anything but more open, accessible and less secretive. Personally, I feel as though this is part of our species evolution to a form of collective sentience and community based assets.

If companies from the TV Industrial complex want to survive the upheaval, then maybe it’s time they opened up their R&D lab, their factory, and started co-opting with their competitors. After all, isn’t Facebook just a 2.0 Kodak moment?

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Houses and technology

I was discussing with a colleague the inevitability of supermarket retailers being disrupted the same way department stores have been . I contended that in a few short years the technology will arrive that allows a supermarket shopping experience on line that is cheaper and better in every way than entering a store – not even considering the time saved. Their retort I found to be an interesting one….

They claimed it was too difficult logistically. That the shift would even need to involve some kind of one way cupboard and or refrigerator being installed at the door of every house to take delivery of the goods. They even made reference to the fact that the goods would need to be segmented into different delivery boxes based on their temperature storage requirements. Besides the fact that this person had terrific ‘solutions’ within their proposed issues scope – it made me think about how the places we live in have already changed significantly based on technology, social and commercial innovations. Innovations which have been pushed into homes based on an entrepreneurial imperative.

The simplest example is the driveway. Something that no home in the history of man had before the nineteenth century. A simple yet expensive convenience all new homes were built with after WW2.  Based the desire of home owners to have the convenience of a private transport device, adjacent industries responded with solutions. In fact, a large part of the Henry Ford strategy was to convince government to pave the roads of America and accommodate his burgeoning industry. So it isn’t silly to believe that the impending upheaval in the supermarket industry will involve a great deal coalescing from the ‘new supply chain’ and home designers and builders. Through history this has happened in both large and small ways. But to jog your memory, here’s a few more examples of technology placed into homes to assist homeowners and new industries:

  • the letter box
  • the kitchen
  • the inside bathroom
  • the inside toilet
  • telephone cables
  • internal plumbing & gas fitting
  • internal electricity
  • heating & cooling systems
  • wifi systems
  • garages

In fact we could probably add everything under the roof that doesn’t involve the primary idea of housing – providing shelter.

The insight for startups is two fold: Firstly, we can inspire and believe that the infrastructure will arrive to support an innovation which makes life better for people. And secondly, we can be the provider of that infrastructure to make the next growth industry possible.

New startup idea for free – One way in home front door fridges!

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