We need each other

I used to think my skills base limited the areas of business I could play in. I remember thinking back to the dot com boom in the mid and late 1990’s wishing and dreaming that I could some how be involved in the excitement, the fervor, and yes, maybe even the money. But I wasn’t a programmer, a digital designer or media player or a venture capitalist. I was merely a marketing manager trapped in the industrial complex of consumer goods. The bust came and I was quietly happy that peoples paper fortunes and egos got busted too. Which in hindsight was not a nice way to think. It was built on jealously, lack of knowledge and immaturity on my behalf.

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Since then I’ve learned this: The type of skills we have matters far less than the fact we have a skill set which is valuable.

Translation: We don’t need to be a technology gurus to be operating or starting up in the technology space.

Maybe we are good at sales, marketing, raising capital, managing and motivating a team, project management, accounting. All of these skills will be needed in whatever business we start or are involved in. What matters is that we can add value in the chain somewhere which takes us from idea to revenue. Where we sit in that chain isn’t as important as we think. What really matters is being able to create the value chain.

It’s a rare combination indeed for a person to have tech genius and business brilliance. Fact is we need each other. We couldn’t have succeeded at rentoid without the business heads or techies collaborating. I wish I’d known this 10 years ago.

Sure it can be an advantage to startup in an area where we have expertise. It can be an incredible way to keep our costs low. But it’s not necessarily a barrier to entry. If we want to success, we’ll have to build a team in any case. And building a revenue infrastructure is what we ought be focusing on as entrepreneurs.

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How to make a sales call

Today I was out making sales calls in my local industrial area where there are a lot of different rental companies. Idea being to get these rental / hire companies using rentoid.com to generate extra business. The timing is good, because we have a zero cost entry platform and times are tough in the B to B arena.

But the thing that really matters is how I’ve been making the sales calls. Firstly, these guys are B to B, trades focused guys. renting mainly industrial equipment. The last thing they want to some tech / web geek give them bullshit about how the internet is going to save them…. So here’s what I’ve done instead:

  1. I haven’t shaved for 3 days – got a good beard growing. I’m wearing jeans and boots with a fairly standard zip up jumper. When I walk in I look like a customer, in fact I look like they do. I’m less threatening and this is obvious with the positive greetings I’m receiving.
  2. When I drop in (remember it’s a cold call) I say, ‘You know I live around the corner, I drive past here everyday and I’ve been meaning to drop in for ages. You know I’ve got web business which is all about rental companies…..” And I do live close enough to use this line. It is genuine.
  3. The F Bomb – Yep, I’m dropping this one big time – for one simple reason – they are. I’ll use whatever language they use. If they like swearing, so do I. I’m matching their culture in dress and language.
  4. I know their business. I don’t walk in and say ‘So tell me about your business’ – I do my homework before I turn up. Granted I know enough about the rental industry now to adapt to different segments pretty quick. I know what matters to them and get the conversation into that area quickly.
  5. I don’t try and sell anything on the first call. We do have a free entry to rentoid – but we also sell integrated web technologies. But I don’t try to sell anything.  Just get them to like me in fact, I’m selling me. People buy things from people they like. Then they find a logical or business reason to justify their decision after they’ve already made it.
  6. I follow up with whatever I promise. Information, phone calls, data whatever they need. I try to show I’ll be a valuable resource.
  7. I get rejected too. It’s a numbers game, and each rejection is a lesson for honing my skills for the next call.

I’m learning heaps and I’m loving it.

Start up blog says – get out there and start selling.

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Shiny new business

Have you ever had a new girlfriend? You can’t stop thinking about her. You want to make it work. So you start putting in an extra effort to give this relationship the best chance of success. You start buying new clothes, ensuring you look your best, maybe even start going to the gym everyday. In this situation everything matters. You want to spend every waking moment with her, because it is so enjoyable, so much fun, the future looks so bright, the whole thing is so new. At this time we can’t imagine the joy of being involved in this thing ever diminishing.

Eventually, the emotions driven by newness wear off. It doesn’t necessarily mean we love our new girlfriend less, we might even love her more. It’s just a different set of emotions. And this new set of emotions often mean we, are less enthusiastic to prove ourselves, and or make it work – she moves from a chase, to a catch.

new GirlfriendPhoto by Sami

A new startup isn’t much different. Just re-read the above two paragraphs and think back to when you got going on your latest startup. It was a lot like the new girl friend. It was love. The emotions and behaviour have a strong analogy. What matters as entrepreneurs, is having the ability to keep up the momentum when the newness wears off. And there is nothing more certain than this. It will become less fun, less exciting and more arduous. It’s especially evident when we need to undertake administrative tasks with our start up – or keep door knocking after many rejections. It’s our ability to stay focused on ‘old projects’ that will determine our ultimate success.

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Come work with us – rentoid.com HQ

We need 6 cool, creative, awesome, caring, rad, personable, environmentally conscious, nerdy, opinionated, courageous, funny, intelligent, political, financially sound people to come and share the new rentoid HQ office with us.

It is the coolest place in the world to work – and suits people who live in Melbourne and or have private helicopters to fly from their location (Sorry we don’t have a helipad) – but we do have the coolest digs, in Melbourne grooviest inner city suburb (Yarraville) which has super terrific office benefits including, but not limited to the following:

  • Free pizza and Beers on Friday night
  • Cone of silence meeting room
  • Quite space & library
  • Wifi & all your tech needs
  • Cool cafes & restaurants on our door step
  • Sleeper pods
  • Access to our brains…

The cost if $150 a person for a long term commitment. Can’t beat it.

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Send me a tweet here if you’re interested – Can’t imagine the space being available for long.

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Tom & Trent do rentoid

Here’s our latest bit of fun to promote rentoid.

The net cost of this was a Saturday afternoon of filming. Classic startup, bootstrapping. If it spreads we’ll be stoked, if it doesn’t we’ll have learned something. And before you ask – the only objective of the adv below is ‘Awareness’.

We’d be stoked if we got 10,000 views on youtube. We’ll keep you updated.

It’s pretty funny – Enjoy!

[youtube=http://www.youtube.com/watch?v=r_nQsSTM6eM&feature=channel_page]