The Best Social Networking tools

We often wonder which are the best social networking tools to promote our business. In many ways it’s all and none.

There’s no shortage from which we can shoose from a business perspective: My space, Facebook, Bebo, Youtube, Blogging, Twitter, Live streaming TV, Ranking sites like Technorati, delicious and Stumbleupon, Virtual world spaces like second life.

The list is endless. In fact wikipedia lists the most notable (well over 100) here.

The best ones to engage and use aren’t those necessarily with the most people, the most features or the most anything. The best ones to use are those which you use properly. The way in which they were intended. There’s no point having your brand or startup on any of them – unless you engage the crowd in the conversation ‘they want to have”.

What does this mean?

It means be there often – turn up, and talk.

It means listen to them – it’s their place not ours.

It means share the information people want to have shared in ‘that’ forum.

It means, give first to them, and expect nothing back.

It means learn from their wisdom.

It means show your personaility and have an opinion.

It means create value to them, whatever value means in that forum.

It means be part of a dialogue, not a monologue.

In real terms all these tools are, is a personification of yourself, startup or brand. Don’t engage in behavior you wouldn’t engage in while in the real world. We mustn’t act like an Amway Sales Agents on line. If it’s bad form in the real world, it’s bad form in the on-line world.

If we just put our brand on all of these spaces and don’t get involved – it’s a waste of time for all parties involved. We are much better off embracing one or two forums and using them often and consistently. Going there, isn’t the same as being there. They are not shortcuts to brand fame. In fact, they take longer, but can be of greater value.

Given that the web is a conversation – we must embrace it and have manners. If we’re patient it’s worth the effort.

Helping others vs Social networking

Here’s a nice little insight by from Seth Godin on the truth about networking.

[youtube=http://au.youtube.com/watch?v=OujgPgNCLvk]

In short it’s about helping others. It’s about the quality and value you provide them – not the number of people you know.

Dig the glasses Seth…

Social Networking – let’s get physical

Ok – so we’ve all worked out that we can now find each other on line. That there’s more people than we thought with similar interests, and that connecting with them can be mutually beneficial.

Now; get off line and get out there.

Get connected physically. Nothing beats facetime and smart social networking organizations are getting back to basics. Creating old school events like business networks such as Rotary have been doing for years. Old is the new new.

If you’re in Melbourne (which I am) get along to the Hive. The Hive is a new entrepreneurs network started by some savvy entrepreneurship students in Melbourne.

the-hive-logo.png

Their premise is simple. Come along, hear some successful entrepreneurs speak, meet other entrepreneurs. Communicate, collaborate and corroborate. It’s free and valuable.

You can check it out here and here. They run a good show for some youngsters.

Quote – Ben Rowe

I asked marketing polymath Ben Rowe his thoughts on Facebook in 2008 and if it is going to grow or decline…

Response

“Facebook is so 2007…. it’s just p2p spam. I reckon facebook is going to die a fairly fast death this year.”

Sure the jury is still out, but it wouldn’t be the first time Ben’s predicted the future of a brand or launch. It does seem that there was something very wrong when Zuckerberg referred to his ‘army of viral marketers’ he forgot one thing…. viral marketing is always done by people, not companies. Abuse them and lose them.

The gaping void view in December was this

gaping-void-zuckerberg.jpg

I still think facebook is a great platform (especially the app’s component) which needs to take a few steps back before everyone disappears. It will be interesting to see how this one plays out.

Sticky yet slippery

The two most important things we need on our web interface are direct opposites.

We need to be sticky & slippery – simultaneously.

Sticky – we need to keep our audience interested engaged and curious. We’ve got about one second to convince them of this when they arrive.

     

Slippery – we only grow when our audience feels confident enough to ‘pass it on’ and it’s easy to do.

 

What makes something do both of the above is different for every on line proposition and the principals change everyday.

 

[We found this out quickly with our facebook app for Rentoid.com which was blogged about here. It kind of sucks – it’s too boring, so it’s not slippery. We got it wrong and we’ll fix it quick. If we don’t we’ll miss out on the holiday season web surfing period!]

For all web sites and apps our challenge is not to let the technology to lead us to do something, just because we can. We should lead the technology to do something only because it makes us more ‘sticky or slippery’.