Startup philosophy

I just had a great meeting with a Mick Liubinskas. He runs a business called Pollenizer. Nice guy.

The thing that struck me is that Mick has a really cool philosophy which is evident when you meet him. And it was exactly the same as the philosophy I imagined when I read the words on the Pollenizer website. Which is very cool, because all too often people don’t act the way they claim too.

Actually it’s a pretty simple business or startup philosophy. Are we what our customers imagine? Do we meet or beat expectations? Turns out this has little to do with technology, more to do with attitude and it has a lot to do with our ultimate success.

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The Long Haul

It’s so easy for us to talk about the cool stuff that makes entrepreneurship such an aspirational arena. But, it propbaly isn’t helping us become like the successful business people we admire.

After a few solid business discussions with Entrepreneur and all round good guy Scott Kilmartin, I thought it would be cool to do an interview with him about his business Haul. Instead of chatting about branding, design, target markets and advertising, we talked about some of the real stuff instead. I’ll also be doing a full story on his business on the next blog post. Scott get’s it as you’ll see here in this vid. It goes for just under 10 minutes, but it’s deep with insight and worth watching.

[youtube=http://www.youtube.com/watch?v=L7ULPrTyjM4]

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Boring and Stealth

There’s been a lot of conjecture as to my post below – that ‘boring is profitable’. I’ve been inundated with tweets from people providing examples of exciting yet profitable companies. And yes, exciting can be profitable. But that wasn’t the point of the allegory. The point is that Boring is Stealth!

Stealth bombers are about being undetected. If you can’t be seen, you can’t be shot down. Pretty simple concept really. The equivalent of stealth in business is boring. Because boring stuff is invisible to the majority of consumers and entrepreneurs. Given the way we are ‘attacked in business’ is by competitors, then the best way to avoid competition – is by being invisible.  Which for startups is much more probable than developing a monopoly through competitive barriers or brand loyalty.

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Boring is profitable

A simple thought for today. Boring is very often more profitable than exciting. In the long run that is.

In the short run – exciting stuff is profitable. You build something rad. People say – this is rad, better get me some o’ this. Your price is high, they buy it and tell all their friends. But then…..

Tom, Mary and Ben like this exciting stuff so much, they wanna make a cool thing just like yours, and make lots of money doing it and also quit their ‘boring’ job.

So Tom, Mary and Ben all start their me too versions of your cool thing. They too make some good money doing their version of said cool product. And because this product is so cool, so visual and so omnipresent in the public arena, everyone wants to come play. All of a sudden there are a zillion variations of this cool stuff. Prices are forced down. The industry becomes unprofitable, all because it is so cool.

Joe has a much more boring product. In fact consumers don’t even know about his company. He makes a widget which goes into Tim’s final product. He’s a supplier. Tim likes dealing with Joe, because other business things are more important than emotion, coolness and consumer sentiment. Things like reliability, service and consistent delivery to expectations. So Tim is loyal to Joe, and Joe makes exceptional business margins. Because Tim is way to busy focusing on the consumer side, to go changing suppliers of widget X every five minutes.

Joe’s business is a boring one – we don’t even see it. But Joe has a great business. Joe is rich.

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Community overload

Today I had a discussion about an entrepreneur who runs a well know business in Australia. He commented about building a community, then working out how to extract revenue later.

Seems everyone is trying to build on line communities these days. How many auto generated emails are you getting? My inbox is full of them. Sure we know it works, we know it’s crucial, we know its all about the community. Interestingly when we say community we don’t really mean it. We mean bunch of people who we can do direct selling to. But here’s a thought:

There are only so many communities we can all belong to.

People are suffering from ‘Community Overload’.

The law of diminishing returns is not excluded from community participation. We only have 24 hours a day – something the internet hasn’t been able to revolutionize just yet. And just maybe some of our people / customers / community don’t care as much about what we do as we’d like to think.

It just might be time to flip our thinking a little here. Maybe we can just sell something instead. Maybe create a great product or service which people value – and just leave them alone. The ultimate community which matters is family and friends, and the best way we can serve that group is by not stealing time from it.

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10 steps to web start up

It’s never been cheaper to start a business in the history of man. Especially on line. Startup guru Guy Kawasaki proved it with his $12,000 example for www.trumours.com – But startup blog says you can do it for pretty close to zero. In the spirit of sharing here’s the startup blog list of the 10 things you need to get started, and resources to help perform these necessary tasks.

  1. Idea generating – Ideas these days are free and omnipresent. Steal ideas from www.springwise.com or www.idea-a-day.com – Just take one that suits you and do it. Maybe bring their idea to your geography, or just copy something already successful and do it. There is no currency in ideas. They are free. Take them. Any successful entrepreneur will tell you that is the easiest part of any venture. And they are right.
  2. Name Generating – Actually your business name has nothing to do with success. There’s only two things to consider. Firstly that it’s available (.com?) and secondly that people can say it. Check out www.nameboy.com to help you generate some.
  3. Idea testing – I loved the idea from Timothy Ferriss who tested the idea for the best book name (4 hour work week won it) by using Google Adwords for the various options and seeing which one got the most clicks with certain key words. Inspired stuff. Steal his idea and use adwords to test your business proposition before investing heavily.
  4. Project Managment – Keep your project stuff all in one digital location. The crew over at 37 Signals provide some awesome tools for free in doing so. We’ve used it extensively for rentoid.com
  5. Communication – Get skype set up for all your international dealings phone calls and chats required in managing your project and team. I work with with people all over the world on rentoid and have never paid for a phone call yet. You can even get it on your iphone to make free calls from – Giddy up.
  6. Design – Don’t get stooged paying a zillion dollars for an agency to design your stuff. Leave the agency work for big companies with big budgets, you’re a bootstrapper and need to get it done cheap. But lucky for us these days cheap doesn’t have to mean crap. Check out 99 designs to get your site designed. If you need digital icons or related visuals check out istock photo for great up to date design. For pictures use Flickr creative commons.
  7. CSS (Cascading Style Cheets) – Check out slice and dice it to get your shiny new designs ready for coding.
  8. Coding / Programming – Yep, that tricky stuff which makes it all work under the website. Easy, go straight to Elance or ODesk to find coders for HTML, PHP, Rails, AJAX – anything. They’re all there waiting for your brief. (this should be the only biggish expense for your web startup – which means a few hundred dollars with a currency advantage)
  9. Payment gateway – Use paypal – free set up and the cheapest, most trusted way to accept credit cards and multiple payment forms on the internet.
  10. Promotion tools –  OK this is the stuff you’re all familiar with and using daily. So turn these fun parks into business tools by using them properly. But just choose a couple of them and use them well. My favourites are youtube, twitter, blogging (recommend wordpress).

So there you have it – web start up in 10 easy steps. Feel free to add any other cool tools and ideas in the comments.

What are you waiting for? Get started.

Steve.

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Startup blog rant

I’ve had enough of reading ‘expert commentary’ on the latest innovation from Company X on twitter and blogs by people who are meant to be in the start up scene.

Here’s some advice worth heeding:

‘Stop pontificating about other companies stuff and get out there and build some shit yourself’

I don’t give a fuck what Google, Microsoft, Twitter or (Insert name of edgy, successful fan boy company here) are doing. They ain’t gunna pay my bills, or yours and in fact you’re just promoting their stuff when you should be investing effort improving and promoting yours. Sure we can learn from them, but it seems all we hear about is what everyone else is doing. Fuck that. Do some shit yourself get out there and sell that fucker.

Enough said. Pens down. I’m off the improve and sell rentoid.com

(Sorry for the foul language – but it had to be used on this occasion)

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