Post Covid Possibilities – COVID-19 series

At time like these no one has all the answers as to what’s next. What is useful however, is asking a lot of questions. The art of scenario planning and being ready for a number of plausible trajectories and future realities. So I’ve bunched them into the of categories Data, The Economy, Work and Society.

So here it is – Post Covid Possibilities from the Sammatron. Consider, discuss and debate.

The Data & Surveillance:

Digital Sovereignty – Governments around the world (excluding China & USA) will realise that they don’t have digital sovereignty They’ve essentially been colonised by ‘Big tech’ – in that they don’t own or control the most powerful tools in the modern economy – Digital Infrastructure. Hardware / data / social / search – they’ve had to rely Big Tech (Alphabet / Apple / Facebook / Amazon / Microsoft) to gain access to data to control the virus. It will (should) facilitate nationalisation of digital infrastructure and or create a desire to build out and create their own versions.

Permanent Surveillance – A new era of digital surveillance will enter the economy and become very sticky. All our personal connections & locations and data will now be a permanent fixture in Gov. databases. Providing existential risk for overreach. Algorithms matched with other existing data sets will provide near perfect summaries of most citizens.

Biometric Scanning – Will be a new norm like scanning for weapons except this time they won’t be checking for weapons outside of our bodies, but the weapons inside our bodies – potential viruses and infections. Biometric testing will be present on public transport, stadiums, schools, universities and workplaces. We’ll walk through temperature sensors, breathe into analysers, look into iris scanners and be monitored by any other device you can imagine.

Big Tech Anti-Trust – Governments around the world will realise that they had to go cap in hand to big tech to use their resources to implement tracking and report on the covid situation. They are the only sector to have gained financial ground and market capitalisation during the crisis. This will further ensconce policy calling for their break up and or nationalisation.

The Economy:

Securing the Supply chain – There will be a push to have a stronger domestic supply chain and local production in most countries. Countries have realised how exposed they are if they don’t produce essential goods – such as food, medicine, health care materials, transport, energy etc. Local Manufacturing will make a comeback and be facilitated by new levels of A.I and automation.

De-globalisation – Married with borders being restricted and closed in many cases for an elongated period of time, we can expect a decade of de-globalisation. This shift already aligns with current US and UK political trajectories (Notably Brexit) and will accelerate the trend. Expect manufacturing and production to strengthen in home markets as a respond to supply chain risk and geopolitical and racial undertones.

Post-Efficiency Economics – Our obsession with efficiency of everything, and leaving no margin for error or ‘fat’ will be exposed as flawed. In the new economy we can expect a balance of safety to be built into systems which are inefficient on purpose so we can cope with Black Swan events such as COVID-19.

End of the Consistent Taxation Decline: The Ragan inspired era of reduced tax and trickle-down economics will be exposed as a lie that favours the rich and drives inequality. Due to necessity taxes will be raised globally regardless of what Liberal and Republican governments currently claim. We’ll realise that tax actually provides a base for economic stability and severely needed structural investment.

Nationalisation of Infrastructure – A new form of civic federalism will emerge. We’ll start to revalue to importance of infrastructure not run with a profit incentive, but the service incentive of the populace. Starting with Healthcare & Education, people will realise natural monopolies like Energy, Roads, Public Transport, Telecoms, may be better held in public hands. We’ll start to value access and control of critical infrastructure as the fabric of a civil society. A renewed respect for our trusted Institutions will also emerge.

A New Frugality – In both business and consumer spending. Financial fear associated with more frequent shocks will reduce the incentives to take on debt and aim for capital growth. This will impact corporate investment, consumer spending and house prices. The end of mass consumer culture could eventuate. A post-depression era style conservatism could emerge. The economy will be driven more by yield, than growth.

Bailout Pushback – Citizens will rally against the Gov. bailing out publicly traded stocks, and call it out for what it is Cronyism – or shall we call it – Corporate Socialism. This time the crisis has really hit street level and any bailout of a failed firm that isn’t an essential service will be heavily derided. This crisis jump start traditional two way capitalism, The take your wins, and swallow your losses – the antithesis of the GFC – where private profits and end up public losses via bail outs.

The Philanthropic Charade Exposed – billionaires who use philanthropy as a PR strategy will be exposed as the fraud they are. The tiny percentages of the wealth they offer up, pale in comparison to what they ought be paying in taxes, and the fact that philanthropy falsely allows rich people to decide where we need the money, (Choosing to give where it suits their business & political interests) instead of letting Gov. allocated their resources. All the while generating political favour for them.

Work:

Shrinking Offices – Companies will realise they don’t need as much office space. They’ll loosen the reigns on where office staff work, and take the financial advantage of having smaller offices people can come to for interactions and meetings X times per week. They’ll have collaboration spaces, not cubicles. This will negatively impact city real estate prices. The work from home revolution will accelerate.

Front Line Workers – Increased respect for healthcare workers has emerged, but sadly those in low skilled front-line work (grocery clerks, warehouse workers, drivers et al) continue to be put at risk with little safety considerations and zero financial recourse. We can expect logistical front end workers – the unsung heroes of COVD-19 – to push back hard and maybe even ask for danger money. Could unions re-emerge to protect gig workers?

Teachers, Nurses, Paramedics, childcare worker Revaluation – Social carers of the informed, young and sick might finally get the pay and respect they deserve, at a minimum they’ll have a stronger argument to their cases forward. We can live without many services, and these aren’t on the list.

Telemedicine Gets Real – Covid-10 will been seen as the long overdue birth of telemedicine. Our current necessity has provided proof that many of our healthcare needs can be performed remotely – firstly with GP consults going online– and eventually with robotic surgery becoming normalised.

Scientific Community – Expertise will start to get the respect it deserves. Even though some politicians have been working against their advice in many cases. Because this case is real, and has an immediate and direct impact (bodies piling up) – the truth will emerge that scientific advice must be adhered to in a modern society. We can hope that science will usurp the idolatry of celebrity and billionaire philanthropy. Throw us a bone why don’t ya Bezos!

Social Impact:

Personal Space – The handshake and kiss hello, and even the Bro Hug might evaporate from society. It’s already being espoused as a good time to stop it forever by healthcare experts. We can expect post corona social interactions to only be quasi-physical.

Increased Authoritarianism – Given the fear and solution authoritarian rule game to the virus, it opens a space for the acceptance of authoritarian rule. We’ll shift away from hyper individualism and the corporatization of society. We’ll revalue structure, control and certainty of risk avoidance.

Strengthened Family Units – Extended family lock downs will strengthen the value we put on the family unit and provide a war like and permanent bonding experience which will be generational and strengthen the value we put on the nuclear family. Historical evidence suggest that authoritarian regimes have stronger family units as a counter balance.

Digital Divide Exposed – COVID has exposed a digital divide amongst demographics. The most financially disadvantaged workers are also those who can’t work from home, and tend to be customer facing. Home schooling has also created a dearth for less well-off families whose kids lack access to basic technology to assist in home learning. This will become a focus of Gov. to ensure internet access and access to portable hardware such as laptops becomes part of the standard educational resources provided by Gov.

Re-Birth of Essentialism – Covid-19 have proven everything outside of food, housing, energy and healthcare are largely optional. By learning what we can live without a new era of essentialism will both be a cause and result of the new post covid frugality.

Decline in Celebrity Culture – The moved towards essentialism, will be a start reminder of the little value celebrity adds to our daily live. With a lack of production qualities in their covid-19 media output we’ve realised few celebrities have special talents – the celebrity herd will thin and influencers will see they are the most expendable as marketing budgets get cut.

Revival of Public Spaces – The increased usage of public parks and spaces will provide a new interest in protecting these resources and upgrading their facilities.

Cracks appear in Life Optimisation Movement – The idea of Life hacking and optimisations emanating out of Silicon Valley will become exposed as a flawed way to turn yourself into an economic robot. We’ve been reminded that just being and having freedom to move around is far more important than using digital tools to track how many steps you do, how well you sleep and counting other measures our bodies already track for us.

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Stay safe & keep thinking, Steve. 

Under the Skin Surveillance – COVID-19 series

During a crisis, we have to take immediate action. But sometimes, the short-term fixes themselves become their own long-term problems.

Post 9/11

After 9/11, some things changed. We now have a permanent public security mindset. Everywhere people gather en masse, the threat of terrorism is omnipresent. This means we get our bags checked, walk through metal detectors and face a few other procedures for our collective safety. But the inconvenience hasn’t massively impacted our civil liberties.

Post Corona

Post COVID-19, we’ll see a similar pattern. Except this time, they won’t be checking for weapons we are carrying outside our bodies, but weapons we are carrying inside our bodies – viruses. Biometric testing will become the norm in places where people gather – public transport, stadiums, schools, universities and workplaces. We’ll walk through temperature sensors, breathe into analysers, look into iris scanners and be monitored by any other mass biometric measure device you can imagine. Again – not such a bad thing to keep society healthy.

Under the Skin

The problem with the above method of course, is that a virus has been shown to be capable of spreading far and wide through non-public venues. So, let’s imagine our government comes up with a better method. Every man, woman and child is given an Apple watch. The watch comes with additional sensors whose outputs automatically feed directly into a government database. The sensors constantly measure body temperature, heart rate, blood pressure, sleep patterns, where you go and who you’re near. It can even record all your conversations 24/7, which can help locate and then minimise transmissions if you are infected – just in case. Oh, and it’s mandatory for free watch holders to use Apple Pay for all their purchases – which also links to the database.

Like magic, government algorithms could analyse data and find health problems before we know we are sick and stop a potential chain of infection in its tracks. A potential epidemic could be over in mere days.

That would be awesome, right?

Long Lead Thinking

While the benefits of the above idea can clearly be seen, giving legitimacy to this level of surveillance would have a compound effect in other areas of our lives. We’d be opening up our bodies and letting big tech and government get under our skins, literally. How could the data be used in unintended ways? How could minorities be targeted? What if the data were to be hacked? How could it be matched geographically and time-stamped to other online activities? The government can start to know not just what we watch and read, but what we think and our emotional reactions towards it. All of a sudden we could have a surveillance state that literally knows how we personally feel about everything. Happiness, sadness, elation, fear and anger – our most internal and private states of being would all be on file. Forget personality testing, we’d be ranked.

The Power of Inconvenience

We need the wisdom to understand convenience always has a price. And if the price of goods in 7-Eleven has taught us anything, It’s always high.

  • Fast food is quick and convenient – but has had a massive consequence on our health
  • Fossil-fuelled economies grow quickly, but at the cost of endangering the climate
  • Handing over our personal data can produce powerful information for collective gain, but we lose privacy and individual agency.

The consequences of actions today, happen long after the moment has passed. And often, they are beyond anything we can even imagine.

Why No One Cares About Data Hacks

No one cares about getting hacked for 1 simple reason: Data is one of the few things that can be stolen and yet remain in its original location.

You’ve been hacked, your data is stolen, and yet you still have it. It’s very unusual. So when it happens we don’t feel violated. When something physical is stolen from us, or broken, the problem is obvious – there’s a void, we get emotional and we take action. One type of hack we care far more about is ransomware attacks. In this instance we are forced to pay a ransom to regain access to our files. And you guessed it, the reason we care is because the data is gone. But in the case of 99% of data hacks the victim is totally unaware it has even happened.

Hacking isn’t really hacking, it’s stealing. The incorrect naming is part of the problem and while segments of our society care deeply about hacking (me included) we generally care far less than we should. So let’s conduct a couple of quick thought experiments.

Senario 1

You get on line one morning only to discover you’ve been hacked. All the pictures of your family for the past 10 years are gone from every device, forever. All of a sudden you care.

Senario 2

You get to work only to find that every email you’ve ever sent, received, saved and filed is gone. All your projects, all that corporate ass covering, everything gone. All of a sudden you care.

Senario 3

It’s Friday night you go to watch a movie, put on some of your music, the digital versions you bought, but the files are all gone. Stolen. All of a sudden you care.

Scenario 4

Imagine you go to buy something with PayWave. Yet, all your money in digital form (read here all of it)  has gone to zero overnight. All of a sudden you care.

Scenario 5

Your autonomous car starts driving somewhere you didn’t ask it to. It’s gathering speed heading towards a bunch of pedestrians. All of a sudden you care.

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This last scenario is the is the best example of why we need to start caring much more than we do. It’s a glimpse into the future of hacking. Hacking with real physical and immediate consequences. Digital stuff is about to control our electricity grid, drive our cars, run our houses and maybe one day regulate our heart beats and augment our brains.  We have to fix this stuff now, while it’s relatively easy and long before we finish building the computational cage we’ll be living in.

 

A Privacy Tipping Point?

This week I did media interviews from Sydney to New York to Washington to San Diego about the sudden popularity of FaceApp. I’m guessing you’ve already tried it. If not – you upload your photo to the app and choose a filter to either make you younger, older, a different gender or sprout some facial hair. Powered by AI, the app magically spits out a photo of you that can be plain frightening.

FaceApp improved its software this week and celebrities have been posting photos of their future elderly selves. 150 million downloads later, security experts have sounded the alarm about the consequences of uploading your data to an app based in Russia. But here’s the rub: its terms and conditions aren’t really any different to most social media platforms. Why is this concern over cybersecurity very much now in the zeitgeist when we hand over much more personal data to tech giants like Facebook, Amazon and Google every day? Yep, you got it, it’s because The Ruskis are involved. Personally, I’m more worried about Mr Zuckerberg and so is Wired magazine. In any case, it’s clear every big tech database has already been hacked by foreign entities, including the Russians.

While it is kinda weird it took a foreign social app to generate such a media storm, I’m thankful it has. We might just finally be starting to get woke to the compounding effect of copious amounts of personal information being vacuumed up. What is clear is that we always turn a blind eye to the downside of anything when the short-term benefits outweigh the long-term consequence – which is what Big Tech does so well. They know we can’t live without their services on a daily basis.  But when it comes to FaceApp…a few funny photos is all they provided and all of a sudden, we get worried about what we are giving away. Maybe they should also have promised to make the world a more open and connected place?

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Food, Data and Modernity

People are driven by scarcity. Things of value, with limited availability, drive a strong desire for more. Information used to be like that. We had very few channels for accessing knowledge. It used to be difficult to find esoteric content. But once we found it, it was usually of high quality. But information in today’s world has done a complete turn around. Now it’s easy to find on any topic, but much harder to rely on the quality.

It’s as if we are so thrilled to find information on our topics of interest and existing opinions that we rarely stop and consider what we’re feeding our minds. We are bingeing – we are becoming addicted. And sometimes, it’s an all you-can-eat buffet of informational bullshit.

While information can be wonderful and powerful, it’s a lot like food, If we consume the wrong stuff, it can have a massive impact on our well being. We’re now entering the era of ‘digital obesity’: a world full of people consuming the wrong information in copious quantities. Often facilitated by those who profit from the distribution of bad content.

It’s not the first time we’ve faced a problem like this.

Up until about 100 years ago – very few people had more food than they could eat. But once food became heavily industrialised and super cheap, we indulged in excess calories. For the past 70 years, humans in developed economies had access to much more food than they needed. The net result is more shocking than surprising. Around the world today, there are more people who eat themselves to death than starve to death. The problem of course is that we’ve been programmed over the past 200,000 years to eat as much as we could, whenever food became available, to simply stay alive. Our DNA evolved to cope with periods of feast and famine. Today, it’s just a feast, for most people in developed economies. Now the biggest health problems facing our species are the results of over-eating.

The good thing is now we’re aware of the downsides of having too much to eat, we’re adapting. We’re re-educating each other on what good food looks like, how to resist the junk and how to resist eating more than we need. So many processed foods are calorie-dense and nutrition-poor that they trick the mind to crave the wrong stuff.

Maybe it’s the same with ‘processed’ information? We are getting sugar rushes with every click, but we are not providing our minds with the nutrients it needs to grow and sustain itself.  We also need to learn to leave some information on the table. It seems the shift from scarcity to excess (in many forms) is an endemic problem of modernity. We’ll have to keep adapting to resist the excess, and find the quality. While it’s not our fault we’ve reacted this way, if we are at least aware of it, we can make a concerted effort to feed our society and our brains the nutritious content our mind really needs.

Your data, your asset

Large corporations are currently walking over each others’ faces to gather data on us. Who can blame them – the biggest and most profitable companies in the world specialise in it. They see data as an inevitable asset class, one they can plunder. But that’s all about to change.

Personal Customer Data will very quickly move from being an asset to a liability. We haven’t seen it yet, but coming soon a courtroom nearby will be ‘data litigation’ cases. Think multi-billion dollar court settlements for lax protections and real physical consequences of data misuse. We’ll see corporations hit by both governments and citizens. The technology needed solve the data problem couldn’t come at a better time – yep, here I go again espousing the virtues of blockchain. But this thing is as real as the promise of the internet was. Just like the dot com boom, blockchain will misfire and take a little while to sort out the tech shortcomings, but it will be as big as promised. It is filled with opportunities to literally turn the data business upside down.

The problem of course has always been that while our data isn’t worth much in isolation – a few dollars per user per quarter – it is worth a lot when it gets aggregated by a single firm like Facebook. Many applications in the social media realm like steem.io are creating social platforms where we will own and control our data. Steem might end up as the Friendster or Myspace of blockchain social, but the shift is big, and it goes a little something like this:

In the future, we’ll be able to sell our data to corporations. Those who currently buy advertising, based on our data, will eventually pay us directly instead of some intermediary. Let’s take banking as an example. Currently banks invest millions per month trying to reach people who might require finance for a new home. They use services like Facebook and Google to see who’s posting about open houses, having garage sales or maybe just had babies – social triggers that locate their best potential target audience. But for every hundred or so people the reach, they do business with only one. While the cost of advertising in digital is cheaper and more targeted than TV and outdoor, the cost per acquisition of a new home loan is still very high –  few thousand dollars minimum. Imagine instead us allowing banks ‘rent a data key’ off us directly for a few hundred dollars. With all our relevant financial, employment, living expenses and other anonymised data. Banks who want our business pay us directly for the privilege of access to customers with real intent instead employing a digital dragnetCompeting banks then put an algorithm to task to come back with their best offer for a loan. We get paid via our data to choose a bank to do business with. It will be cheaper for the banks. It will be profitable and painless for us. All the while the data more accurate as it is promulgated via a blockchain. Banks would only need to pay for data sold by customers who actually take out a loan, via a time-sensitive smart contract. This way the process maintains integrity. And boom, just like that, a great data reversal has occurred.

It’s possibilities like this that get me excited about the emerging blockchain era – it seems it is possible to get the internet we always dreamed of. Now it’s time for us to get building the world we want to live in.

What data and fences have in common

We’ve entered the age of the Data Imperialist. New world powers are taking resources before those handing them over have realised what is happening. Once again, it seems that the future is repeating the past.

Most things we value economically in the modern economy are quite far removed from real needs. We invent new asset classes that are things we don’t really need – unlike food, shelter, medicine and education. Where it gets tricky is when something which was once free, fluid and unencumbered gets claimed by a commercial interest. When it does happen though, the pattern is always the same.

  • Those it gets taken from don’t understand the ‘market value’ of what is being taken
  • It gets taken by using tools the others haven’t got.

Into this category we can put land, gold, oil and now we can add data.

Think back to when imperialists sailed to far off lands to plunder the resources from traditional owners. They put fences around things. A fence to someone who’d never seen one would seem like a very strange idea. The mere concept of anyone actually owning land unheard of in many cultures. There’s no value in a fence because no one can own the land! But of course, those who trespassed or tried to access the now fenced off resource were met with gunpowder – a tool the victims didn’t have access to, let alone grasp its power at first.

Online privacy and security are a lot like this. We’ve literally allowed the data imperialists to put a data fence around our lives. While we have known for a long time that knowledge is power, few people in the past 20 years have truly understood how much information we’re really handing over, and the many ways it can be leveraged economically. They, like the conquistadors before them, took it from us before we realised and they too did it with tools we didn’t understand.

Their favourite hack – hiding the truth in 20,000 word long legalese designed to obfuscate. Oh, and they offered us the sugar hit of emotional candy along the way so we could all ‘connect’ on-line – as if that wasn’t already possible with the old school internet. They’ve successfully stooged us out of the most important resource in the emerging economy – data. Henry Ford and his factory friends pulled the same trick on us 100+ years ago when he convinced us to trade in our artisanal skills and independence for highly paid piece labour. Privacy and security are the workplace health and safety of the digital era. The data wars are only just starting and we’ve got to fight back. But how?

Here’s a few ideas to get us started:

  1. Remember everything digital is traceable and on file, forever. There is no anonymity. Never put anything online you wouldn’t want on the front page of a newspaper.
  2. Don’t be platform lazy. Yeah, I know it’s easier to connect on social media platforms… but go direct when possible. Talk on the phone, get your own email client, text – heck, get some analogue FaceTime happening.
  3. Data is labour. We need to socialise the idea that our data should be our personal copyright. Corporations should be renting from us. We created it, we ought own it and it is an own-able resource – if we will it to be.
  4. We have to put our hands up high on what we won’t accept. Data breaches are unacceptable and we should punish platforms with serious consequences – and make sure it’s as unacceptable as pollution and unsafe work practices.
  5. We need to push our Governments to embrace blockchain technology and crypto-economics to enable valued, yet safe, use of data. We need to push them to protect us and our data when they have access to it and protect us from corporations who are data deceivers.

Data like any asset can and should be used for good – where the benefits are shared and protected by those whom create it.  And this is why Blockchain is the most important technology of the past 20 years. It makes the above things possible. And let’s never forget this – our Governments are no different to School yards. It’s a popularity contest. They do what gets them voted back in. What this means is that all we have to do is make these ideas popular.

Steve.