The tale of 2 bathrooms

I spend a fair amount of time in large corporations – helping them transition from the industrial era to the technology era. I’ve come to the conclusion that sometimes you can see the future of the organisation based on subtle hints in the physical environment. And hence the title of this post. Two different organisations I visited had signs on their bathroom cubicle walls which told me all I needed to know about these companies and their prospects.

Bathroom 1

“Did you bring your best self to work today? Can you show us something new and amazing we haven’t thought of?”

Bathroom 2

“Please leave the toilet the way you found it.”

Both of these signs tell me so much about the culture of the organisations in question. Whether or not an opinion is valued, whether contributions should be original, what they think about rules and following instructions. But most of all whether they regard their staff as adults or children. The second is interesting, because it also infers that if there’s a problem, you should definitely not take any responsibility to improve things.

Let’s also remember that someone had to think of these, decide it was what the company valued, print them and put them up…. this isn’t just a slight office quirk, it’s a public display of deep corporate values. The reason I decided to point this out is because if there has ever been a time in business when doing things as they were done before is a dangerous tactic, that time is now.

New Book – The Great Fragmentation – order here!

The Autonomous Corporation

Docklands Library

Tonight I’ll be doing a presentation at the amazing  building above. The new Docklands Library – a library…. the original internet of knowledge transfer. It’s for the Future Crunch event, and I’ll be doing a talk I’ve never done before: The Autonomous Corporation: It’s kinda Star Trek. A short 20 minute presentation which will cover a few of these thought jams:

Language is a technology

Corporations are a form of technology

Technology removes human labour

Technology is designed to  serve humans

Technology is a form of biology

Corporations need to serve humans… again

I’ll leave it at that for now. After the talk we’ll have a Q and A session and chat.  But join me tonight for some thinking time on how to build better commercial ecosystem for living. Meet some interesting people, leave the TV and chores at home and explore your mind. It should be fun.

New Book – The Great Fragmentation – order here!

Back to anthropology

Things are changing so rapidly that we are again suffering from future shock. It’s hard to comprehend the pace of change, not just to business or pop culture, but to the way we live our lives. We’ve had for the best part of 100 years, certainly the last 50, a very stable business infrastructure and lifestyle. This makes us feel as though the changes we see are new to the human experience, when in fact they are only new to the experience of our generation. To understand it, we need to take an anthropological view of business and relearn the lessons we forgot, that other generations already learned. We need to lose our immediacy bias and review how our species has coped with radical change before.

None of this is new in the human sense, just the industrial sense. As the industrial era transitions into the technology era it’s worth worth taking a look at what happened when had epoch shifts in the past.

New Book – The Great Fragmentation – order here!

Guess what will be the most advanced tech device in your house in 2025?

It won’t be your phone, laptop, television, car, your micro electricity storage grid, your thermostat or your fridge. It will be your toilet.

You may not have expected that. It will be atop of the technology chain looking after the most important thing in our lives – our health. Nothing is more important, and it just so happens that sensor technology is entering an inflection point where dramatic advances will change medicine and health as much as germ theory did.

All forms of technology in our connected world are under going rapid price deflation. Power is increasing and prices are dropping exponentially. The technology inside the technology is also benefiting from the same pattern of accelerating returns. This means that many vital sensors, like those found inside the 2 billion plus smart phones which have already been manufactured, have prices at the disposable level. Mere cents on the dollar. It’s this era of disposable technology that will drive the Internet of Things era. But what it also means is that powerful high end technology is on the same path. Technology that would once have only had a place in a high end laboratory will very soon have a place in our bathrooms. It’s a pattern we’ve already seen with consumer and media based technology and widgets.

You’re toilet will become a micro testing lab which will keep track of your health so that you don’t have to. It will include sensors of every type, measuring every kind of human feedback possible – all integrated and web enabled.  It will have a DNA code of all of the members in a household, their health records and constantly be testing human waste for any anomalies which might not end well if left unchecked. It will know you are sick, or about to get sick long before the symptoms arrive. It will create a tracking timeline of changes in your  health over long periods and provide the ultimate in quantified self.

It will weigh you every time you sit down, and use micro sweat to determine your daily levels of body fat and blood sugars.

It will talk to your doctor, and provide a much better assessment of what’s going on than you do when the doctor asks your those very important questions you can never remember the exact answers to.

It will have a convivial relationship with your fridge and cupboard and know what’s stored in it and what actually gets eaten. It will have a similar relationship with your kitchen and ovens.

It will make auto suggestions to your shopping list when you’re down on vitamin c, or protein or calcium, and post red flags with other items you’ve scheduled for delivery which are not in your best interest.

It will certainly track your movement via your smart devices (watch, phone and other wearables) and know what type and frequency of exercise you’re getting. It will update the shopping list to include the right foods for your level of movement and nutrition needs.

It will assess the health of your skin through the seat and track sun exposure. It will be linked to your shower which will take daily photos of your skin to check for dangerous sun spots.

In fact, it will do much more than this.

This then raises all sorts of important questions about which previously unrelated industries should be collaborating with each other. If plumbing and medicine start to matter to each other and packaged groceries and white goods matter to each other, then you can be certain there’s an industry you haven’t thought twice about that will start to matter to you. And probably quicker than you think.

Our toilet will be the smartest device in the house, looking after the most important things in your life, your health and your family. It’s another reminder that technology is neither good or bad, but a tool we can choose use to make life better and even extend it.

 

 

Why Apple and IBM's new romance proves never is a very long time

Steve Jobs gives IBM the finger

The recent strategic alliance of Apple and IBM is not really a surprise. But more than that it reminds us all of a few things about the times we are living through:

– Sometimes our enemies become our friends.

– Co-opetition is a better strategy than competition.

– It’s impossible to service every segment of a market.

– It’s difficult to serve both B2B and B2C markets simultaneously.

– What we thought yesterday, might not a good thing to think today.

– But mostly, that never is a very long time indeed.

Often we start our business with a fixed view of the world, and why we think our business should exist in it. What this means is that as the world changes, the view of our place in it should change too.

 

 

Local get together – Book launch

As my regular readers would know, I’v recently released a book: The Great Fragmentation – why the future of business is small. Now live and available for sale.

I recently sent an email to some of my supporters and friends inviting them to a shindig to help me celebrate – just some drinks and food among like minds. Then I thought, holy wow, there are no greater supporters than the readers of my blog. You’re all part of my inner circle. Despite the fact that 80% of my readers are overseas, there must be a few out there in Melbourne town. And while some of you already have the invite I’m sure, some might not, and I thought I’d put it up here.

So my dear readers, if you happen to be in Melbourne, or live in Melbourne, then I’d love to shout you a drink and thank you this Wednesday night. A little get together from 6-8pm. It’s in the city and we are being hosted by Michelle Matthews from Deck of Secrets fame, who has probably the coolest warehouse apartment in all of Melbourne. The details of where to come are here. We only have room for around 50 people, so first in first served. It’s kinda risky putting up on open invite, but hey, risk is good. Oh, and the short notice is because, I felt kinda weird having an event where I was the focus, and my buddies (Michelle & Co) kinda just organised it for me. Nice to have friends like that.

Hope to see you Wednesday night from 6pm.

How startups can benefit from the technology paradox

A lot of the new technology seems to do the opposite of what it ought to. A kind of paradox is emerging where the solution is so good in the short term, that it eventually eats itself. It solves the problem so well, at such a low price ,that the solution gets buried. Buried deep inside a pool of self perpetuating technology.

Omni social connectedness  –> loneliness epidemic.

Mass amounts of data –> lack of useful insight.

Dropping prices of everything we buy –> increasing debt bondage.

Worlds knowledge mere clicks away –> decline in human wisdom.

Private transport for everyone –> longer travel times.

This list could go on, but you get the picture. It seems like we should revisit the tools every now and again to make sure they’re making life better. And it is from this that the new startup opportunities arise. For every tech rush, there’s a new opportunity in fixing the part of it which is no longer working.