Inventing Jargon

 sethgodin.jpg

web 2.0

permission marketing – Sethsethgodin.jpgsethgodin.jpg

interruption marketing – Sethsethgodin.jpgsethgodin.jpg

bootstrapping

startup

SPAM

BACN

badvertising (startupblog)

radvertising (startupblog)

goodvertising (startupblog)

longtail

Blog

ideavirus – Seth

Purple cow – Seth

Cutting edge

TV industrial complex – Seth

……

People like jargon for a few reasons. It puts them in the inner circle, it makes them feel smart & exclusive. When it’s great jargon, it simplifies an important explanation.

But jargon’s a bit like fashion. Things come and go and it’s important you’re using ‘fashionable’ jargon and avoiding the old embarrassing terms like ‘thinking outside the box’.

Seth Godin is a master at ‘inventing jargon’. There’s a little “Seth” next to his ones.

Taking the lead from Seth we’ve invented some jargon to explain important concepts for rentoid.com the place to rent anything including:

Unlocking idle assets

Conuserism

Digital networking of temporary needs

Go on and invent some jargon to sell your story.

Did you build it?

Did you build the website? Yes

Did you build your blog? Yes

Did you design the property development? Yes

Did you renovate your house? Yes

Did you launch the product? Yes

Did you manufacture the product yourself? Yes.

Did you landscape your own garden? Yes.

Did you make that advertisement? Yes

Did you self finance the business? Yes

Yes you did all these things, and more, every bit of them. You orgnaised the project, you had the idea, you got the finance from the bank, you conceived it and you made it happen. Never mind if the advertising agency made the creative, the PHP programmer coded your website or the bricklayer built the house.

You did it with your mind, your management skills and your ability to execute the project. None of it would have even started without you.

So whenever anyone asks if you did it? You say “Yes”.

Best way to differentiate your online startup

Have an actual phone number listed on your site where you can be called. Anytime.

A real phone number, with a real person answering, in real time, for real customers / members / web surfers. Real easy.

Why? Have you ever tried to call Yahoo, Google or Ebay?

There’s no easier way to differentiate your start up and outdo a big guy.

Clever spam?

A blog comment appeared as per below:

 Hi, 

I read your blog from start to finish this afternoon. I just wanted to say thanks. 

Thank you for writing about your experience.  For the tips.  For the ideas.  For the motivation. 

Just..  thanks. 

I was chuffed. I nearly fell for it, but then I realized that anyone who could read 50,000 words in an afternoon must be a ‘machine’. 

Got me thinking about the value of people. Only a person could figure out this wasn’t genuine. Policies and systems can only go so far. Human input and decision making is really the most valuable thing we have in our business. And so it could be said that all humans in our business should really have policy veto power – from the reception desk to the corner office. 

Trust your people.