When I got my first car I once had a flat tyre and asked my dad if he could come out and help me change it, show me how to do it. And he said;
“I wouldn’t worry about it, it’s only flat at the bottom.”
A pretty funny dad joke. But a very good analogy for problems we face in business.
The entire business is running smoothly, except for some cultural problems in the warehouse.
The UX and product market fit of the app is great, the server is just a bit slow.
The retail store layout, the range and prices are all perfect, we just keep running out of stock.
Our startup is perfectly placed to disrupt this industry, it’s just there’s no way to scale it.
Our customers, supply chain and brand perception are as good as it gets, it’s just our margins are too small to make a reasonable profit.
While the tyre may only be flat at the bottom, it affects the entire operation.