Tag: twitter

Pro Bono marketing

Posted on by Steve Sammartino

This is the first of my crowd sourced blog entry ideas as suggested by Christopher Hewitt. Chris wanted to know whether providing services Pro Bono was a good idea for startups.

In a word Yes.

More important than the answer are the reasons. It says something about us as people or an organisation. It starts the brand personification process.

It says we give before we expect.

It says we have confidence in our knowledge and our skills.

It says we trust you not to take advantage of us.

It says we are prepared to a resource before we expect you to become one.

In all it creates an environment where reciprocity is likely. Reciprocity is part of the human condition. In addition, it’s the best way of providing a sample, when providing a small bottle of shampoo or a taste test isn’t possible.

Startup Blog says: Pro Bono is rad.

twitter-follow-me

Crowd sourced blog entry ideas

Posted on by Steve Sammartino

I was wondering what to write about on today’s blog entry so I sent the following tweet:

Help needed: Blog Challenge: Give me any topic on marketing or startups and I’ll write and entry on it in 30 mins. #ideasneeded

The response was bigger than I thought it would be with 4 ideas in 5 mins (ideas list is still growing). So I decided to write an entry for all the suggestions I have received. I’ve attached the response tweets below and my subsequent blog entries will be on these crowd (well twitter friend) suggestions. Which is cool, because I have to respond to the ideas, feelings of others and just start writing. This should be fun!

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What they don’t tell you

Posted on by Steve Sammartino

It’s easy to get caught up in the brilliant stories of startups going viral to gain awareness, and the simplicity and usability of certain websites turning into large revenue streams. How cool the actual product is, the fact that the founders just built it and the rest just happened. This is the veritable entrepreneurial myth.

Here’s a few things to think about:

How many sales and business development people do you think Google has? Answer = around 5000. And we all thought their non human automated adwords system did it all.

What investment has Twitter made in Public Relations? You think Oprah and Obama just happened upon it? No they were pitched to heavily with a large investment in leading PR firms.

How many Youtube videos were posted by company created accounts? Answer = Hundreds of thousands.

Who seeds the quirky auction items on ebay? Answer = ebay started the game very early on and let the media know.

Everything is not as it seems. Push marketing is alive wand well, just the tactics have changed. It feels very organic and community driven, but the often the community is created by it’s founders and leaders. Nothing wrong with that, it is the job of entrepreneurs to invent said communities. But it makes for better business articles to talk of such things occurring naturally, so the real story is rarely told.

The question for startups is – what tactics can we employ to garner the same momentum?

twitter-follow-me

Feature Creep

Posted on by Steve Sammartino

The art of adding features to any product or service is this:

Those who need or want the new features can find them easy.

Meanwhile those who don’t need or want the features don’t even notice them. They are invisible.

Sounds impossible to do, but I think the team at twitter are doing a pretty good job of it. The way I’d try and achieve this would be by making sure the visual structure doesn’t change, and the sequence of events to use it is not interrupted.

shhh – here comes the controversy.

Twitter Lists – inauthentic

Posted on by Steve Sammartino

If you’re on twitter you have probably noticed the new addition of lists to your feed. Which is the ability to create and follow lists of specific people. Cool idea, which many twitter clients like Tweetdeck had implemented a long time ago. What is not so cool, is the inference that it is purported to only be available to a limited group. If you look at the screen grab below (highlight in orange boxes) you’ll see such claims.

twitter lists interface

I understand why they’ve used such language; to make users feel exclusive, and to essentially make people tweet about it – the antithesis of what they claim to want. But I’m a bit disappointed that the crew at twitter would use such low ball, inauthentic tactics. I say this because everyone I know with 10 to 10,000 followers has been invited to lists.

Startup blog says – stay true.

Startup Blog live tonight.

Posted on by Steve Sammartino

I’ll be doing another Startup Blog Live session at 8pm tonight – last minute… I like to be spontaneous.

webcam

It will be via www.twitcam.com under my twitter sign up which is www.twitter.com/sammartino or @sammartino for current members.

Tuesday 27th October at 8pm – Live. Q & A about your business… I wanna help!

– To see what time that is in your part of the world click here

– I’ll be doing it using my twitter log in which is @sammartino

Production values matter

Posted on by Steve Sammartino

Sure we live in a mash up society. It’s acceptable to bootstrap. It’s OK to learn on the job in the digital arena. What’s not acceptable is to get worse. To not reach previously set quality benchmarks. In any business, no less your start up. All of the self made youtube stars invest time in the final production of their content. People expect a higher level of quality these days especially if we want to gather long term fans and loyal viewers. Production values matter. What was acceptable in 2004 in not acceptable in 2009.

The first thing you notice in the video output of these highly subscribed Youtubers is production quality: Hotforwords,  Community Channel, Kev Jumba, Happy Slip, Fred and others.

So when Miley Cyrus throws together a home made video of her leaving twitter seen below, we realize how much value her producers add to her usual output – seen underneath.

Home made Miley

[youtube=http://www.youtube.com/watch?v=2tSOTQPUQoU]

Produced Miley

[youtube=http://www.youtube.com/watch?v=M11SvDtPBhA]

I myself, need to improve the videos I make for rentoid.com. So I’ve recently been investing a lot of time learning how to use iMovie editing software.

The lesson for startups is to invest in our digital output. A little more effort in production can be the difference between gathering customers and looking like an amateur.