The reality of the screen

Old Abandoned Drive in Cinema

The reality is that all screens are created equal now. Every screen can serve up the same content. Every screen is connected to the same world. Every screen doesn’t care whose eyes and ears are at the other end of it. Every screen can deliver the same data, on the same day, globally. There is no such thing as TV anymore. And so it then begs the following question:

Why do people who profit from screens treat them as different entities?

It seems the people who work in TV still think their screens are different. It seems the people who make movies think their cinemas are different. And pretty much anyone else who created content for the screen pre-broadband era thinks the new screen reality does not apply to them. And while the screens don’t care what they show, the people also don’t care which screen they view it on. In fact, they’d much prefer to have the choice over which screen they can use. I’m pretty sure many of these people, like me, would possibly a premium for such a convenience. And yet, in 2014, decades into this shift, the powers that be, sorry the powers that ‘were’, are still avoiding their potential revenue. And here’s why:

They love their infrastructure more than they love their customers.

Or more correctly, they believe their ultimate success is decided by their supply chain and not by the end consumer. Serving business partners at the expense of the ultimate paying customer down the line is a strategy fraught with danger. Especially when we are now in a phase where the middle man is quickly evaporating. Many of those business who could go direct to the end user choose not to, as they may ‘offend their existing trade partners’.

I like movies: I love seeing new release movies. A night out at the cinema is a fun and reasonably inexpensive night out. But now that I have very young children, getting out of the house to grab a movie is more difficult than it used to be. And so my wife and I just don’t go very often. But here’s the kicker – I’d pay a premium for the right to be able to watch a new release at home. $30 for a stream via Apple TV? – I’d pay that. It’d still be cheaper than paying for parking, ice creams, inflated corn and everything else at the cinema. And to this day I still can’t do it. No doubt I’m not alone. No doubt, this entices piracy. And I know what those in the movie business would retort with. They’d say the cinema chains would cry foul and stop distributing their films. And when they both claim this, they’d both not be understanding the true reason we go to the cinema – The night out. The movie is only part of the deal and the real competition is not watching a movie at home, but going to a pizza a restaurant, or a bowling alley. They’re also forgetting the margin enhancement opportunities of low cost digital distribution.

Here’s some simple advice for every screen business: If you have the opportunity to serve a customer directly, then without delay consider releasing all content in all forums simultaneously. Not only will it create a new direct relationship with those who actually pay for the product, it might just stop another startup eating your lunch.

New book – The Great Fragmentation – out now!

Going back to the well

Screen Shot 2014-10-29 at 1.14.36 pm

This year I’ve been working steadily on my new book and sharing ideas with people who want to know about the technology revolution. And while it is true we are always learning while on the job, I feel like people in the information business need an off-season as much as professional sportspeople and musicians do. Problem is we don’t tend to plan for it on an annual basis as much as other ‘seasonal industries’ do. Which could lead us into a dangerous pattern of already knowing what we know, or at worst obsolescence through ignorance. The ironic thing is that this exact behaviour pattern is what is causing large corporations to be disrupted. They are so busy doing what they do, making what they make and utilising the assets they already own that they rarely go back to the well.

If you’re an entrepreneur or freelancer (like I am) then we need to ensure we don’t get so deep into our work wormhole that we ignore the world around us. Screens and offices are very dangerous places to watch the world from. It’s probably better to make, break and explore a few things outside of our work to ensure we keep our edge.

New book – The Great Fragmentation – out now!

Five for Friday v3

Here’s another 5 things that are worth investing some weekend time postulating life, culture and commerce over.

1. Take the marshmallow test for grown ups. An intriguing look at an old study that was done on kids attitudes in the 1960’s.

2. Hey, just print your next car. More proof 3D printing laughs at the internet as childs play in terms of future global impact. This is the 2nd 3D printed car I’ve seen after the Urbee… Sh*t is gettin’ real.

3. Some timeless advice from 1956. Let Earl Nightingale open your mind to the secrets to happiness and success. The best advice in life does not have an expiration date. This is seminal.

4. Wanna get learned? Get your ears around the Econ talk podcast. My fav’ podcast that I’m not in…. actually I never listen to anything I ever record because that would just be weird and sycophantic.

5. The future of technology – don’t ask me, this pinterest page of a search for ‘technology’ has way more ideas. Read at your leisure…

Have a super weekend people.

Mindset & Tools

Digital Mindset

There’s a whole lot of tools we have at our disposal which didn’t even exist a few years ago. From a business perspective many of them present a counter intuitive option to the ‘Harvard Industrial Complex’. Yes, those established principals of what we thought we already knew about what worked in the market.

Trust the crowd to co-design our product? Are you crazy?

Get funding from future customers with out giving equity? How we going to do that?

Share revenue with content creating customers? Don’t be silly let’s keep it all for ourselves.

Co-opt with our competitors to grow the entire ecosystem? No way, let’s grow our market share instead.

Launch products with lower margin than those they’ll cannibalise? It’s uneconomic and stupid.

When the world changes, what once seemed ridiculous quickly becomes rational. Startups are now redefining what can work in a world driven by cheap and even disposable technology. It turns out having access to the new tools is not enough, we also need access to a new mindset.

New book – The Great Fragmentation – out now!

You say 'ello', I say goodbye

elli sign up page

While it is around 6 months old now, and still in beta, there has been a lot of noise about Social Networking Startup Ello. And rightly so. A decade or more deep into this social connection thing people are starting to realise, that corporations like Facebook and Twitter, are well, just corporations. They just have incredibly compelling and usable products, from which they’re motivated to deliver what all public corporations aim to do – increase shareholder wealth. Nothing new there. And while some of the founders may have had, and possibly even still have rather altruistic visions…

A more open and connected world

Change the world 140 characters at a time 

… once any company becomes public, its DNA changes somewhat, it mutates and we end up with what we’ve always had. Profit centricity. This isn’t necessarily bad, profits are good, and only companies with great (or addictive) products ever turn one. It’s more about understanding things for what they actually are, or in this case, have become.

Ello, on the other hand believes there is a better way. And I agree. You can read their manifesto here. In short they promise never to sell ‘you’. What they don’t mention is that they’ve already accepted venture capital funding as part of their growth plan. Call me a cynic, but in general people who provide funds usually want some kind of monetary return at a later date.

If any social network wants to arrive and actually be, what Ello is positioning itself as, then it can never be a for profit corporation. It also probably should never be controlled by a limited number of people, or even an organisation. It needs instead to be a gift to humanity, a bit like the World Wide Web. It needs to be open source, and uncontrolled. A bit like a language really. One thing is for sure, it can never be about a financial return on investment.

New book – The Great Fragmentation – out now!

Colors, Apps and Cognitive Shortcuts

airbnb app icons old & new

I have my apps set up so that they will automatically update whenever I am connected to wifi. It’s pretty handy to have the latest version of something, assuming of course they make it better than the previous version.

But what I’ve noticed recently, or more aptly haven’t noticed, is that apps have a habit of changing their logo, or colour scheme. Which most often means I can’t find it, and all of a sudden I have the chance to drop the habit of using their service, or even worse finding a replacement. It’s worth remembering that the shape and the colour of an app’s logo is the cognitive shortcut we look for when we need to use it. And more often than not a logo or colour change is really only serving the people who make it and not those who actually use it. Unlike aribnb (who recently changed their logo) get front page stories when someone in their office sneezes, most app developers and curators are not so fortunate.

Just because we become bored with something we see a zillion times a day, it doesn’t mean our customers want to relearn what to look for.

New book – The Great Fragmentation – out now.