Quote of the century

The late and great John Lennon said:

          “Life is what happens when you’re busy making other plans”

Hmm…. Maybe we ought, invent, create, live or just ‘start’ now.

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The love list

All entrepreneurs should keep a love list.

‘What’s a love list?’ you say…

It’s a list of companies / brands / startups with one thing you absolutely love about their offer. It could be their logo, a web page design, the way they answer the phone, their value added services, an emotional link to their product, an advertising campaign, their social responsibility, their green credentials, the product prices….anything. It’s not static, it changes weekly. It’s like a music top 10, it evolves.

Here’s my current love list:

Love List Who What I love…
1 Ripcurl Best wetsuits. They make surfing possible for me all year!
2 Ipod Industrial design
3 Borders books The library factor – read before you buy
4 Tivo / IQ Ultra convenience – no more bad TV
5 Youtube Instant entertainment – I can usually watch whatever I want, whenever I want
6 Qantas Club The decore & comfort. I feel exclusive walking into a members only club
7 Toyota Prius Gives my ego a massive boost every time I drive it.
8 Seth Godin He makes me feel smart
9 Tiffany The definitive packaging
10 Snickers Mr T get some nuts TV adv.

  Yep, you can see what drives me, but hey sharing ideas requires self exposure. Share  yours in the comments section. We’d love to hear it!

When things go wrong

Update – all fixed. phew… 

When things go wrong – admit it and fix it….

At this very second something is wrong with rentoid.com – people can’t join…a big issue for us.

While the tech team are on it, we posted this blog entry which might advise those who see the blog…

Any other ideas / solutions?

Fun parks and CBD’s

In reality there are two ways we can define websites. They’re either Fun Parks or Central Business Districts.

Startup blog definitions: 

Fun park: A website which is primarily in existence for the entertainment of its users. A place to enjoy, socialize, have fun and waste time.

Central Business District (CBD): A website which has a commercial function from it’s inception and is essentially there to assist people in trade.

Examples of each include:

Fun parks CBD’s

Youtube

Ebay

Facebook

Paypal

Flickr

Amazon

Hot or not

Lulu

Sure, there’s some overlap, but it’s the insights behind the two variants that matter.

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Fun parks are ‘fun’. They’re easy to use and addictive in nature. They tend to spread quicker and go viral because there’s less risk. We’re not being asked to spend money, just enjoy the rides. So the fun park fills up quickly, gets popular and the owners monetize them by selling advertising billboards to all the eyeballs in the fun park. Eventually the park becomes overcrowded and people start to leave. They tend to have a rotating user base.

CBD’s are useful. Sometimes fun, but usually more serious and offer ‘value’. The commercial function is built in to the site, hence it doesn’t need to ‘monetize’ itself. People tend to investigate more, take longer to put their name down and join site. But once the do, they often become evanaglists and do the marketing for the site. They build more slowly, maybe take years, but usually end up with a more loyal user base. And rightfully end up more profitable. (profit as defined by yield)

Both are valid, both are evolving. If you’re a start up, it just pays to know which category you fit into.

Innovative or annoying?

Emirates Airlines have just announced they will be…

  

“the first airline in the world to commercially launch an inflight mobile telephone service, affording even greater convenience to passengers wishing to stay connected while traveling.”

Hmm… has one of the last bastions of peace and tranquility afforded by the lack of mobile phones has just been destroyed?

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The question is this: Which airlines will decide that many passengers will hate this ‘innovation’.

 

I can only see it making the traveling experience less pleasurable. On top of this Emirates has invested some US$27 million to fit its fleet with the AeroMobile system. On something which may actually turn away customers!

   

It’s also true that Emirates currently has 7000 calls made per month from its in seat phone service. Approx $200,000 revenue which will be lost every month.

With certain innovations smart startups will often need to decide which half of their customers they want to keep happy. It will be interesting to see how this one plays out.