In order to turn a startup into a ‘brand’ we need to do the following: Give our people an Awesome User Experience.
So what is an awesome user experience? An awesome user experience is….
– A product which simply works, and works simply
– A product which solves a problem which was previously unsolved
– A website which is extremely easy to navigate
– A service team who truly care about customers
– A commodity which is sold at a better price
– A much faster solution
If we want to be great, then we need to make sure we are doing one of those things above.
All eperience benefits can be summarised into 2;
1. Saves you time.
2. Saves you money
…something that people will want to use.
Sam.