All twitter users know that it’s not the most reliable website out there. At the time of this post, it’s currently ‘down’ and gives you the message below:
2 things:
1. They told us about it before hand.
2. We forgive it, because we love it.
If you’re a ‘me too’, chances are your customers would be less forgiving. If you’re a new killer app, service or widget then the lesson is simple: Innovation is quite forgiving.
Launch now – improve later.