Is Netflix Over?

Imagine if an industry spent $4 to generate $1 in revenue. Stop imagining – this is exactly what Video On Demand streaming platforms are doing in 2022. It really is astonishing:

  • Forecast VOD streaming content spend = $US230 billion
  • Forecast VOD streaming revenue = $US83.4 billion

Don’t forget – this is before profit. No wonder no one can decide what to watch!

The tyranny of choice

Is content still king? My wife and I tend to perform the same ritual every night, where we take turns with the remote control to suggest shows that might entice both of us, but can never agree on one. After an hour of fruitlessly scrolling through content from four streaming platforms, we end up going to bed, having sampled an average of three minutes from six shows.

When it comes to content, we have a tyranny of riches. Netflix has even added a button that appears to prompt us, ‘Can’t decide what to watch? Play something.’

If you think this is bad for consumers, I can assure you it is much worse for companies. There are very few times in corporate history where offering more product options has performed better financially, in contrast to careful market curation. This is especially true when the company is directly making and acquiring the products. User-generated content platforms like YouTube don’t have this problem.

Market reality bites

Since its peak in late 2021, Netflix has lost US$230 billion, which is 73 per cent of its market value. It’s rare for a large market-leading firm like Netflix to suffer such a large hit. It’s another indication that we are moving from a future expectations economy to a reality economy.

Quite frankly, it is long overdue. Tech companies have been getting a free pass for a long time on their valuations. So long as they were growing, no one seemed to care about profit. We can include Tesla into this category as well. Incidentally, Telsa has lost nearly half its value since Elon Musk submitted a bid for Twitter, using his Tesla stock as security.

The streaming market is now seeing an endless slew of competitors with a deep back catalogue, deep pockets or both. Of course, this erodes Netflix’s advantage. While Netflix is planning to invest a massive US$S17 billion on original content in 2022, it’s hardly a leading position. In addition, much of its long-tail content has been removed in recent times, as its former suppliers (like NBC, Paramount and Disney) have become direct competitors.

  • Apple TV is expected to spend US$7 billion this year on content
  • Amazon Prime will spend US$13 billion
  • Disney is investing a colossal US$33 billion to grow their bank of nearly 100 years in deep content and nostalgia
  • Paramount Plus is also investing a large sum of $US15 billion in 2022

Without even considering all of the VOD platforms, it does seem like the market has got this right and is asking hard questions about the true worth of certain stocks in this and other tech sectors. All of a sudden, Netflix looks expensive and replaceable.

It is funny how often the market fails to look into simple financials until stocks start heading south.

Bonus: Speaking of Streaming, Catch up on my TV Show, The Rebound, latest ep. the Internet of Things. Tomorrow we explore Web3 – 12.30pm on Channel 9

Next-gen content

As far as entertainment goes, it is financially impossible to compete with platforms where the content is generated by users for free. YouTube, Meta platforms and TikTok have the advantage of literally billions of content producers working for free. Ironically, it’s the dream of many content producers that their work goes viral and they are eventually picked and paid to make something for a streaming platform. It’s easy to delineate that these platforms don’t compete directly, but in reality they do. They are all competing for attention. Attention is something the market can never get more of, despite the corporate investment in chasing it.

From a marketing and technological perspective, it is clear that spending more on content is not a sustainable strategy. However, it does feel like there is a shift in how content is made and consumed. For any streaming platform to stand out from the crowd, greater creativity is key. Netflix has shown signs of this via its interactive Choose Your Own Adventure storytelling – like Bandersnatch – in which viewers make decisions on how the story unfolds. Another longer-term tech possibility is deep fakes that allow viewers themselves to literally appear in the shows via face swap technology. But the leading light in the future of content is clearly TikTok. (Follow my new content experiments on Tiktok here.) TikTok has managed to launch several simple, yet insightful, innovations that allow content iterations and layering on original pieces, combining something original with crowd participation. Their first move was to grant users the ability to grab someone else’s audio, and more recently, use it in duets. This one here is a classic duet song about Crypto Kids that went super viral last week. It’s brilliant. They really have gone beyond sharing and developed a new kind of iterative layering no other channel has conceived – so simple, yet so effective.

The take out here is that consumer-driven insight and utility always beats big budgets. A lesson we need to remember when investing or building our own company.

Keep Thinking,

Steve

The Gap in the TV Market in Australia

Sometimes we look at the world and ask why a certain thing doesn’t exist. We wonder why all the current options are so terrible. Especially when the thing that doesn’t exist is at the centre of a massive change that’s happening. That’s how I feel about Free-to-Air TV in Australia at the moment. Here we are living through the greatest technological shift the world has ever seen, and not one television program is focused on it. Currently there is a giant gap in the market. But more importantly, there is also a market in that gap. People have never been more curious about technology as they are now in my entire life – and I should know, I’ve been a tech nerd since way before it was trendy. Further proof lies in the millions of views technology videos get in Australia on YouTube and streaming channels like Netflix.

At the end of last week’s post, you may have noticed it had a micro rant about people wasting their time watching reality TV shows that rob them of their intelligence. But there’s no point ranting unless you’re prepared to do something to change it. And that’s exactly what I’m doing.

On Saturday I brought to life a new TV project, which will give to those curious about the future something worth watching. We shot the pilot for a new show we are calling Future Sandwich.

What is it? It’s a TV show which serves up the future in small tasty bytes (see what I did there?). Oh, and this thing ain’t no cooking show. It’s the show our country actually needs which will inspire kids and adults alike to get excited about the opportunities new technology brings to our lives, work, the economy and a thriving future we can all believe in. Future Sandwich was originally a podcast I was involved in that we’ve taken to the next level. And to keep things true to the show title, every episode (ten in season 1) starts with the humble sandwich being used to explain the topic in a simple way we can all comprehend.

To get it to this stage, we took a pretty big risk. We did this because we believe in it and actions speak louder than words. Sometimes you’ve gotta just make something if you think it is going to work. It’s not about formal research, it’s not about getting anyone’s approval, and you won’t find this advice in a text book or a spreadsheet.

My partner for the show Tommy McCubbin and I think we are onto something and we are prepared to risk losing the game in order to win it. We invested in ourselves and funded the pilot with our own money. No venture capitalist required, because we are real entrepreneurs. We have skin in the game. It’s ironic given that is what the show is about – inventing the future – and we want to invent ours by showing everyone theirs.

The lesson here is simple: if the market isn’t serving up what you need, then maybe it’s a sign you should go out there and make it.

Content & distribution always beats resolution

This week Australian pay Tv operator Foxtel announced the launch of its IQ4 box. The key selling feature is that it enables 4K resolution of content like sports, documentaries and concerts. An interesting move considering all those around them are growing not based on ‘resolution’, but different business models. The numbers for subscription TV services are already telling this tale with Netflix already well ahead and growing, while Foxtel declines.

Number of Australian subscribers at August 2018 (and % change vs last year):

  • Netflix 9.8m (+30%)
  • Foxtel 5.4m (-3%)
  • Stan 2.0m (+40%)
  • Youtube Premium 1.0m (+40%)
  • Fetch 700k (+40%)
  • Amazon Prime Video 300k (+90%)

When was the last time ‘high resolution’ was the deciding factor to subscribe to any content platform? I can’t remember anyone ever saying;

‘You know, I’d totally sign up to Amazon Prime or Netflix if I could watch it at 4K’.

At best, resolution is a hygiene factor – hardly a reason to buy or switch when it comes to content. Are our eyes really that special?

What is clear though is that there is now a 2 speed economy when it comes to content. It needs to be either all-you-can-eat for one low price (streaming services) or a la carte (such as Apple tv). The mash-up package model is clearly broken.

The overriding point is simple – all screens are now created equal. People care less about how shiny the content looks and more about availability, simplicity and price. This is why iMax theatres are still niche at best. And sport won’t save Foxtel either, as we can expect these two things to happen:

  1. Tech firms like Amazon and Facebook to start hoovering up rights to major global sporting properties. FB already has rights to Major League baseball, La Liga Football in Spain and the World Surf League, to name a few.
  2. Sporting organizations will very soon realise they don’t even need a media partner – they can sell their own advertising and subscriptions directly for more than their broadcast rights deals generate.

While Foxtel have moved a towards streaming, it seems that they still love their historic infrastructure more than the truth of where the market is headed.

When it comes to business strategy in any realm, it pays to be agnostic about the tools and to remember what our audience are really buying.