While in the airport I was accosted by airport spruikers from Citibank. They were selling an offer to switch credit cards. I’m sure it’s a good deal, and that’s why they’re there.
I’ve seen them many times now, though they never have any success while I’m there – No one seems to stop. It must be a very difficult job. I’m certain their success rate’s lower than direct mail (1-3%) as 300 people will often disembark from a plane with zero stoppage rate. In fact, people purposely avoid them. Given they are still working the airport floor, it must have a ‘certain level’ of success.
Here’s the problem according to startup blog. Given it’s so ‘targeted’ Citibank ignored the fact it’s really ‘annoying’. People in airports are either; in a hurry, working or on holiday. All of which aren’t good times to consider changes in financial institutions.
Today marketing and entrepreneurship is much more than being targeted, it’s about being considerate.
Consideration and corporate greed do not go together. Especially when it comes to these banks popping up everywhere at every intersection. I believe it is rudeness.
It may be an unsuccessful tactic and may point to corporate greed. But companies are all about profits. Hey, at least Citibank employees some people to do that!