It's the value we create that matters

Sad little boy

It is possible to earn a lot of money and create very little value for society.

It is possible to earn very little money and create incredible value for society.

So how to do we know when we have it right, for a startup or even life? Here’s my measure – how much would people miss you if you didn’t turn up? And how long would it take for them to notice after you stopped turning up? The more our not being there gets noticed, the more valuable we know our work is. I’m pretty sure the world wouldn’t notice if Wall St took a year a two off. While I’m sure most children will notice the day their mum and dad didn’t come home.

How long would it take for customers to reach out to your startup once you stopped shipping or your software stopped working? It’s an interesting question. And while we often hope to attract a large quantum of customers and scale, I’d rather have 100 people who really cared if I wasn’t there, than a million people who clicked elsewhere the moment I disappeared.

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My family is fine, how is yours?

I was interested in reading an article in this weekends Australia Financial Review which was titled ‘What worries the rich?’ – Firstly, who cares? Not me. Not because they are rich, just that it is an irrelevant question. We all have worries, and the worries of a particular demographic are no more important than any other demographic. However, in reading one particular persons comments I was astounded at the irony.

The rich person in question was Bruce Mathieson, who has a net wealth of over $1 billion. He said:

“I’d hate to think that I had a lot of money  but my family and everyone around me were unhappy. That would be an absolute disaster.”

For anyone who doesn’t know, Bruce made the majority of his wealth via Poker Machines. Here is a guy who “sells hope, and provides misery” – claiming he’d hate to make anyone unhappy. Is he serious?

Poker machines provide nothing good to society. The only thing that poker machines are good at, is redistributing wealth from the poor to the rich. And governments falsely believe the tax revenue outweighs the cost of the social ills they create.

You might think this is slightly off topic for startup blog. But for me it sent me a clear message about what business is all about. Creating value for all those who participate in the value chain – not one sided value.  If the cost of being wealthy, was creating heart ache for people, I’d rather be poor. In addition, I like to think we are entering an age where wealth creation is more often a result of creating value for society, not by tricking people.

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You’re already an expert!

This is a guest post by Jared Shay, who recently decided being employed was for chumps and started walking his own path. He blogs with his brother Xavier about personal development and being awesome at two-shay.com.

The advice “everyone has something of value to give” used to crop up all the time in my morning feeds,  and it used to annoy the hell out of me. It was easy for all those successful internet folks to say it, they were travelling the world with nothing but a back pack and a laptop, or working with people who were at the top of their fields. It was obvious what their value to give was. What could I possibly do that would compare to that? I was always trying to think of that one big idea to set me apart. If I could find that, I’d have it made. I couldn’t find it though. It was my white whale.

You know who else had a white whale? Captain Ahab. His white whale was called Moby Dick and it bit one of his legs clean off. He spent years chasing after the thing so he could get his revenge. Eventually he caught up to big MD and decided to go toe-to-fin with it. Predictably the whale smoked him, and whilst he did get a few good hits in the whole thing makes you wonder—maybe Ahab’s obsession with finding that one big thing just wasn’t worth it. I got lucky. That could’ve been me—dragged into a watery grave by a whale. I realised I didn’t need to find that one big idea, I just needed to take stock of the life I had already and take notice of the things that I spend every second of every day either doing or thinking about doing. Things that I’d been doing so long they had become routine and boring to me, but were totally interesting to other people. As soon as I discovered this I realised why it was so easy for those annoying successful people. They didn’t start travelling the world or turning themselves into experts just to get readers or sell products—that’s just who they were already.

Let’s suppose Captain Ahab was alive today and he decided to forgive and forget all that whale business. He lead a pretty darn interesting life: He grew up as an orphan, began sailing at age eighteen, got a leg bitten off by a whale and in in forty years spent less than three on land. Now just try and tell me that if he started a blog that you wouldn’t want to read it, or that he couldn’t package together an international sailing guide, or fill a venue on a public speaking tour. He wouldn’t need to go out and find interesting things to do. Just from living his life he’d have all the material he’d ever need.

My life resume might not be quite as impressive but it still has plenty of things I can use to provide value to other people. I’m a musician who teaches and performs regularly, a huge personal development geek, and I exercise everyday. I’ve been cooking and eating vegetarian and vegan food for years. I got through a computer science degree without a computer, can juggle, have tutored maths, and have watched more professional Starcraft than just about anyone outside of South Korea. I’ve been doing most of these things my whole life, and that pretty much makes me an expert by default. Doesn’t mean I’m the best, but it does mean I can provide something of value to others.

I stopped looking for big ideas and starting using what I already had. I’d already done the hard work. I started blogging about personal development because I’ve spent years reading and practicing it; I began teaching drums because I’ve played the instrument my whole life; I help people learn to cook vegan food because that’s how I live. One out of these three is already profitable. These aren’t new or innovative ideas, but they’re backed with solid life experience.

Everyone’s lives are filled with things they can use to provide value to others. You don’t have to be the best, you only need to get out there and start sharing what you’ve got, even if you can’t immediately see where it’s going to lead.

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