Outsourcing – Visuals vs Backend

As webpreneurs we all now employ offshore coders to develop sites using super cool resources like Odesk and Elance. The process is a simple one. But just like all things good, there are some catches. Here’s some advice from someone whose done, does it and occasionally avoids it.

The main thing you need is patience and very considered briefs. When there is a language barrier, ideas and words can be taken very literally.

Our experience is that some (not all) offshore IT practioners are indifferent with ‘visual’ requirements. Maybe it’s a cultural implication. And there are many things we’ve had done much better offshore, like finding creative solutions to technical problems. We’ve worked with some great creative bootstrappers. But it’s clear that more developed markets put a much higher value on ‘aesthetics‘. So we get all our rentoid visuals done locally, while we outsource alot of our backend work. It’s akin to a convenience store you might see in India, there just not quite as pretty as those in Australia and the USA. See below.

Western Convenience Store

Convenience Store India

Inventing the future

Check out this vision from 1969 I found on youtube.

[youtube=http://www.youtube.com/watch?v=Y0pPfyYtiBc]

Sure the usability is different, but conceptually it’s pretty accurate – even with the touch screen. It probably seemed fanciful at the time, even ridiculous or pointless. But people with vision created the infrastructure that we rely on today.

Maybe your startup has it’s detractors, it might just be too much for people to comprehend. What you can be sure of is that plenty of the ideas which seem ridiculous now, will eventuate and become part of our everday lives. Our job as entrpreneurs is to ingore the opinions and invent the futre.

Singapore Series – episode 2 – Crumpler; Single Minded Hero

While cruising through a local Singapore mall I noticed many students with their Crumpler bags. As seen below:

 

 

They make cool bags. I knew the brand was doing well.  I own a Crumpler and on any given Saturday in Melbourne Australia, their store is packed with people from around the world buying their super terrific bags.

 

I’ve since found  that Crumpler is now in 19 countries.  They have 3 stores in Singapore – the locals love them.

 

Here’s the thing that’s really cool: Crumpler was started by – two Melbourne bike couriers Dave & Will in 1995. Who deserve all the success they get. Simply because they created a product which is hand crafted & brilliant. Upon success, they didn’t fall into the trap of product range expansion. They stuck with bags. They stayed with their single minded proposition, and remained the experts in their specific category – Satchels & bags. They haven’t even extended into luggage. This is how power brands are built. By being experts. By focusing on a micro niche. Even when you’re a startup.

 

 

They just kept doing what they do, and expanded geographically. You can read more about them here.

 

Be like Crumpler.

Great Quote

“I cannot control how I am perceived, I can only control how I am presented.”

 

This quote came from (of all places) Tim Gunn’s guide to style TV show. (it was on in the background while I was working… honest)

 

It’s the same for our brands and websites. Do what we can and ignore the uncontrollables.