Reliability

4.17pm – Get email from friend advising of a small bug on rentoid.com

 

4.17pm – I email my main guy from my tech team to ask him to check it out  

4.21pm –  I receive email from my tech guy saying – bug fixed please check it!   

4.23pm – I email my friend advising that it’s all fixed saying – ‘my guy is quick.’ 

4.25pm – Friend emails me back saying “..Wow… that’s amazing.” Blog worthy!! 

As above.

Never underestimate the power strong relationships within supply chains. Strong relationships build efficient supply chains – not the other way around.

2 thoughts on “Reliability

  1. I got a message from VMware on Twitter in response to a ranty message saying a game didn’t work – they replied explaining why. Definitely talk-worthy. Companies that can talk and respond in this new medium have a lot going for them I think. If any companies want to talk about it they should email me, or throw comments up here.

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