Why machines can never replace humans

The internet is terrific at serving up things we didn’t know we needed, enjoy and very often love. That’s why there are currently 72 million cat videos of youtube. I happened upon one such youtube channel recently – Dude Perfect. For the uninitiated, it’s a channel which shows a bunch of people doing ‘trick shots’ – like getting a basketball through a hoop from a bounce off a 10 story building – I’m betting they’ve done this, thought I haven’t checked.

Their latest version shows a Super Bowl champion Drew Brees doing amazing trick shots with a football. You can watch it here. It is mind blowing.

There are machines that can already do many of the shots they do with a 99.9% success rate. In a few short years some soft robots will be able to beat these guys at every shot they take. But here’s the thing – we’ll still watch their channel. And for one simple reason – it’s amazing because a human is doing it.

The future of what we get paid for in many realms wont be because it is the most efficient way it can be done, but because people are doing it. As a society we are interested in what we can achieve, even if a car can go faster than a human, we all still know who Usain Bolt is. There’s a good chance a lot of things robots will be able to do, the highest paid versions of it will be those with human imperfections as part of the reason we buy. Humanity is where the future of work and money lives. Who knows, maybe intelligent robots will pay to watch humans play sport one day?

Artificial Intelligence isn’t about replacing us, but outsourcing the things we’d rather not do. Once artificial intelligence takes away the mundane, the inhumane and repetitive, we can get on with the creative, the interactive and the enjoyable.

Come and hang with me on June 20th – I’ll be giving you the human live version of my new book – I’ll be wearing my heart on my sleeve in all I say, some of which will include truths my publisher wouldn’t put in print or the screen…

Book your seat here – see you there.

Stay rad, Steve.

This year the internet arrives in Australia

We don’t really have the internet in Australia. I mean, sure we are connected to it, but we aren’t even in the top 50 countries for internet speeds. That’s a total travesty for our economic future. Some of the countries with faster internet include Kenya, Lithuania, Slovenia, Moldova and many developing economies. This is the modern day equivalent of having unpaved roads, no electricity or running water. Outside of the three S’s – Search, Social & Streaming, we barely have web services which can turn industries upside down. But some of that is about to change.

Later this year Amazon arrive in Australia and with their cheap capital (free shareholder money they don’t pay dividends on) and serious intent to dominate this new market. We will finally get, at least one part of the internet, other markets have had for years. If you think you’ve seen disruption to industry in Australia, buckle your seat belt, because we are about to see what they other half of the world already have.  We’ll get to know not only what same day delivery feels like, but 2 hour delivery. We’ll get to know how great it feels for that delivery to be free and we’ll get to pay prices which will make our local retailers seem like robber barrens. It will change our consumer and business landscape because it will be an example of possibility.

I was a guest of the award winning podcast Future Sandwich episode aptly titled, Surviving Amazon. Have a listen here, or wherever you get your podcasts.

Also be sure to check my media page for weekly interviews I’m doing on Tv & radio on all things future.

Don’t forget to join me for to celebrate my new book launch The Lessons School Forgot, on June 20th. Free tickets here, see you there! Steve.

Why we need to start before we finish

There’s something interesting entrepreneurs and technologists can take from rock bands. When playing live of stage and someone in the band makes a mistake, they don’t stop, they just keep on playing. When rehearsing, it’s important to play the song right through to the end, regardless of mistakes. The only way to practice, is to do it as if you’re on stage. The only way to get good on stage, is to have the courage to get on it before you are ready. The only way to get good on stage is to improve on stage, not in the backyard, rehearsal room or garage. Successful bands take gigs where no one might show up and they all start with exactly zero fans. In other words, we need to start before we are finished. We finish the work live, in market. In fact, the work never finishes, but it only really starts when once we have shipped a product.

The band Guns n Roses has a great story about their most famous song Sweet Child o’ Mine. They had the riff and the first part of the song down, it was sounding good and then they got to a part of the song for which there was no other music written, and no lyrics either. The it happened – Axle started singing:

‘Where do we go – Where do we go…. Oh, Where do we go now?’

He was literally talking to the band, saying geez, what’s next for this song. And through the process of doing, and making and asking, the solution was inside the question itself. That moment became the bridge, the missing part of the song. It worked with the other lyrics without him realizing it at first and lead its way nicely into what I think is the best guitar solo of all time. But of course, unless they started playing it before it was complete, it might never have been finished.

The startups we found, the technology we invent, and our own futures are a lot like that. Searching for perfection instead of progress is what stops us most. Some times all we really need to do is start, and believe that we’ll find the path of ‘where we go next’ once we start moving.

If you’re wondering where to go next, come join me in Melbourne on June 20th for my book launch of  ‘The Lessons School Forgot’. l’ll be doing a talk on the future, and answer all the questions you might have. It’s going to be a great night.

Click here to reserve your Free seat. 

See you then, Steve. 

Get ready for ambient computing

The best sign of technology maturity is this – it becomes invisible. It’s there in our everyday lives, but fades into the background, it requires less attention and it forms part of our everyday ambient environment. Like electricity does. It’s just there, in the background waiting and acting on our behalf with the minimum of attention required.

The announcement of the Apple HomePod is more significant than a music player, or a competitor to Alexa and Google Home. It’s the start of the shift to ambient computing. A world where computers and the internet are no longer a thing that we go to, or attend to, or dig out a device to access, but something we literally live inside of.

  • We talk to it, and it serves up answers.
  • We talk in general and it listens and learns our language and desires.
  • We do things and it observes our behaviours and interacts to our advantage.
  • It’s just there, in every room.
  • It becomes the operating system of our lives, without us having to caress a screen or ignore the people around us.

It might seem that Apple haven’t really given us an innovation. I mean lets face it their HomePod is late to the market and is mostly about playing music in the home. But I think they’ve just dealt a stealth move doing less. I think they’ve got a better chance at getting in more homes than Amazon and Google. A harmless little music player which looks nice, and allays the fear of big brother. That my friend is the big trick. Get in the house first, widen the scope later.

This is the start of a wider shift to the ears and mouth replacing the eyes and fingers as the killer interface. It might mean the world around us gets a littler noisier, but it might also mean we can start to look each other in the eye again.

Here’s a closing thought for businesses who rely on SEO as part of their strategy. Once we start asking the computers in our life for a recommendation, we better hope they ask by brand, or we’re the first verbal answer the device gives back. We are very quickly going to move to a world where being on the first page was good, to one where being the first, and only recommendation is vital.

If you’re interested in making yourself future proof, come join me in Melbourne on June 20th and get your mind around ‘The Lessons School Forgot’. 

I’ll be doing a talk on how to hack your way to a radical future, and answer all the questions you might have about finding a path to independence. It’s going to be a great night.

Click here to reserve your Free seat. 

See you then, Steve. 

 

We’re all trapped – The dark side of the APPOCALYPSE

Today Apple started it’s WWDC17 with a parody of what our modern world might be like if the app store went down. They called it the APPOCALYPSE – It’s worth watching if you haven’t seen it yet. It had a lot of detractors, many for good reason. I’m not even sure if Apple are laughing at us, or haven’t realised the gravity of their proposition? But I think most people missed the dark side of our reality.

We are living deep inside a technology trap. 

In 1978 technology historian James Bourke explained this vital concept with this video. For much of the industrial age we’ve all been living in a world we know little about. We’re all eking out a living via micro specialised gigs which have little to do with sustaining life. If the lights went out, few of us would be able to survive very long on our own. Once the stores are empty, where would we get our food, water, medicine, heating, cooling and other essentials from? Even if we had the skills of a renaissance person, there wouldn’t be enough time to gather the resources needed for mere survival.

But today, we are much deeper in the hole than that. We could, as a pre internet society probably muster up enough people with enough physical skills and knowledge to rebuild a bootstrapped society. But today, much of our critical infrastructure is buried deep inside a technological grid few people understand, and no one understands entirely. We are trapped. In the pre-internet based technology trap, the system wasn’t singular, the traps were at least geographically isolated. Today, they are all inextricably linked.

The most warped thing about this, is that it resides in the hands of a few private global internet giants. Their primary interest is to serve their shareholders, not society or end users. Users being the operative word here, we rely on them like a dealer, we show up for our digital high, just to be able to function on any given day. I’m not sure if calling us users is by design or coincidence, but I’m sure they’ve got the gear and we’ve got little choice but to take it.

This is another reminder that we need greater distribution of wealth and critical digital infrastructure. But the truth is we can’t control this. There is little we can do about it the foibles of the system. But what we can do is invest in ourselves so that we de-risk our own economic future. We can acquire the skills and resources of self reliance. Now more than ever, we can spread our personal financial risk beyond the hands of a single financial overlord – otherwise known as a boss.

If you’re interested in making yourself future proof, come join me in Melbourne on June 20th and get your mind around ‘The Lessons School Forgot’

I’ll be doing a talk on how to hack your way to a radical future, and answer all the questions you might have about finding a path to independence. It’s going to be a great night.

Click here to reserve your Free seat. 

See you then, Steve. 

Why robots should have rights

Up until very recently, I used to think it was a ridiculous idea for robots to have rights. You can even hear me say that on a recent Future Sandwich podcast I was featured in.

But, I’ve changed my mind. And here’s why.

The incredible science fiction TV series Westworld is solely responsible for this change of heart. To avoid spoilers for those who haven’t seen it (and I highly recommend you do), it is set in a time when robots are very much like humans. It reminded me of one important thing: Our own behaviour is the only thing we can truly control. The way we act is all important, and it isn’t just a reflector of the world around us, but ultimately the director. Let’s run a thought experiment and consider a few consequences of robots not having rights:

  • What if robots get to a point where they can actually feel pain?
  • What happens if we can’t tell the difference between a robot? What are we really hurting?
  • What if people merge with certain technologies or robots? Do only certain parts of the ‘thing‘ have rights?
  • What if others own or control software in our bodies? Does the software have rights? Who has the rights over the technology – the host or the licensor?
  • What if some one got tricked to destroy a robot, but then it turned out to be a human?

But most of all, how will disregarding the things around us, impact what we become? We are the sum of our actions, and the truth is our behaviour bleeds into all aspects of our lives and how humanity behaves. If ever there was a time to consider the seemingly ridiculous, then this is it.

During a technology upheaval, where new possibilities astound us, being able to change our minds is something we all need to get better at.

Blog readers in Melbourne – I’m inviting you as a reader to The Lessons School Forgot – Live – to celebrate the launch of my new book. 

Hope to see you there, Steve.

Why you shouldn’t fear a robot version of you

Some robots are getting so ridiculously good – you can literally code, or should I say ‘train‘ them, by moving their arms and legs. You show them what to do like you would a child. The Baxter robot by Rethink Robotics is an example of this pictured above. In addition to this Natural Language Processing is getting so good, the Google AI, can understand 95 percent of verbal requests and process accurate search results as if it was typed. Within 10 years, we’ll be able to talk and communicated with A.I.’s, the same way we could with humans on many tasks.

The obvious next step is to add the 2 together more deliberately – the physical Robot, and the Artificial Intelligence. We’ll have human like devices with both the physical dexterity and mental capacity of their flesh and blood creators. This is causing a lot of concern around the world for employment. Personally I think there is a lot of upside would should be exploring as well.

Imagine, there was a robot that could copy our skills exactly, down to the minute detail. Match our physical behaviours and our human interactions. Learn from us, and literally match the way we would talk, interact, move and decide what to do next. Even match our physical style and processes on the job (without the mishaps!) An artificial version of us. Well, to me this could be a great economic opportunity for many people. Say you work in aged care, or phone sales, and you are of course, a gun at what you do. All of a sudden you could go out and train robots to operate in your personal style – teach the robot your human touch and skills which you have become renowned for within your organisation. All of a sudden you could entrepreneurially replicate yourself for revenue. A human style robot who behaves just like the awesome Lisa has done to be employee of the month a zillion times. All that hard work you’ve done over the years to hone your skills and build your reputation in your job, becomes your opportunity. You can replicate yourself and what makes you special and good at your gig, and become the beneficiary of all your years of hard work.

“I’ve trained and sold 36 Lisa robots this year” 

A revenue source someone waiting tables never thought they’d have. If you think about it, there was a time when musicians and actors never thought they’d be able to replicate their work for revenue either. They too once had to be in the room to earn money doing what they did. Technology it turns out, can be a great equalizer of opportunity.

Blog readers in Melbourne – I’m inviting you as a reader to The Lessons School Forgot – Live – to celebrate the launch of my new book. 

Hope to see you there, Steve.