Niche Marketing & Startups

Once upon a time I used to think that entrepreneurs had to be smart enough to develop a niche strategy. A nice smart strategy which will keep them hidden from the big ugly and powerful incumbents and other startups. A strategy to extract sneaky revenue.

I learned how wrong I was the hard way. I was way to clever with my first startup 1-bil (an anti stress drink). We developed an incredibly clever niche distribution strategy aiming for 5 star hotels, business class travelers on airlines and airports. What we called a ‘sneezer strategy’ of niche distribution to grow from. The category influencers.

Anti stress drink

Turns out niche strategies limit the number of doors we can knock on. It limits the number of people we can sell to. It limits the angles of success we can have. It limits the number of rejections we can have (and we’ll get plenty) When we get a rejected from our core strategic market, we lose confidence, we count how many points of distribution we have left and start to struggle and lose faith. We invent our own failure.

The niche market is great for well resourced companeis doing innovative stuff. Not so for startups. It’s very counter intuitive. Entrepreneurs need to learn the truth about niche marketing. And the truth is this:

Gaining traction with any new product or company is inherently difficult. We ought sell to anyone who’ll buy our stuff. Get the message out to as many people as possible. Take all the revenue we can get and what will transpire is a niche strategy anyway due to natural startup dynamics. We’ll get rejected 9 out of 10 times on average. We’ll end up in a market niche, from which we’ll have to grow and expand from anyway. Starting with a niche in mind, really just limits our probability of success.

The startup lesson is this: Find your niche through market dynamics, don’t target it.

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David Elsewhere – 20 years in the making

You may have heard the name David Elsewhere, he’s an incredible dancer who has a style all his own. I wanted to feature him here on start up blog for a few reasons.

  1. There is nothing more niche than what he does (a dance style called liquiding)
  2. He’s been doing it for 20 years
  3. He didn’t stop when rap dancing went out of fashion
  4. He does it because he loves it. No other reason.
  5. He has now made a career out of it, and is an internet superstar. (Just youtube his name)

His major collaboration video has been viewed more than 200 million times. But the internet and youtube didn’t make him famous. His dancing did, it just so happens that the vehicles to promote his amazing stuff came along some 15 years after his preparation began. So here’s an interview to pay homage to staying the course, passion activities and the uber niche. Big ups from startup blog.

[youtube=http://www.youtube.com/watch?v=6V4H9RbbalA]

Patience pays.

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Business Plan Template

It’s well documented that I’m not a big fan of business plans. Mainly because we live in a world of flux. But if you must use one – which I’ll call a 1 page mud map – then here’s a template. I’ve used this and I’d recommend it for ‘real entrepreneurs’ – that is non VC seeking bootstrappers.

What is it?
Describe your business or service in a single sentence. If you can’t do this, you don’t know what you’re doing.

Who is it for?
The audience who need or want this thing you’re about to create. Define them in whatever terms you please, demographically, socially, behaviourally, geographically. Just be succinct and tight in your clustering.

Why do they need it?
How is it better than the current substitute options?

How will they find us?
Where will we gain distribution? Maybe we’ll leverage a strong retail chain. A singular high traffic location. If web based strong SEO / brand awareness will be required. Maybe we already have an audience who we’ll bring a product to. This should be the most detailed part of the plan. It should include brand awareness activities and promotions. It still should only be a round 1 paragraph long.

Cost to build Version 1.0
Just estimate it – then double your estimate. Now this is the bare bones version, the absolute minimum required for launch. Outsource every element of production were possible, unless you are the major factor of production. Keep the cost low. It enhances speed, and reduces fear of failure and inertia.

Revenue Stream
There is no such thing as ‘Free’ – just a delayed revenue model. Ideas include: Sell item for price, Percentage of sales, memberships, premiums, selling advertising among others. Your plan is not finished unless you can answer this in a way your mum can understand.

Next Steps
These steps are related to launching the product. We stop typing and start prototyping. Here’s where we have 3-5 bullet points on how to get to version 1.0 The quickest possible route to being live in market. The steps to when you can out there and start selling & promoting.

That’s it. In fact you final plan should be as short as that we see above. Print it, put it up in your office and get to work.

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Trim the ‘to do’ list

Small tip for startups for today.

Trim the ‘to do’ list and actually deliver on something.

All to often we get caught up in ‘options’ and priorities and a simple solution is to have 1 priority, and 1 thing to do.

Then do it.

Take your to do list and put everything which isn’t number one and file it in a digital format somewhere to return to later. This way you’ll ensure that the ideas and projects aren’t lost.

I know, you know this. I know you’ve heard this idea before…..

But if you’ve forgotten it, or you don’t do it – do you really know it?

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Entrepreneurial Chat

Here’s a Skype chat I had with a fellow entrepreneur I am fortunate to know (Michelle) who runs the super terrific Deck of Secrets business:

The chat revolved around a few topics, But I thought I’d share my pearls of wisdom from the chat, as they were written. There is some Adult content – a little swear word or two… but who am I to censor reality?

Steve Sammartino
Yeh, Here’s my new web marketing policy… are you ready?
Michelle Matthews
hit me with it.
Steve Sammartino
It comes with a warning of Adult content…. Still wanna hear it?
Michelle Matthews
now you’ve got me scared but yes i’m ready
Steve Sammartino
do lot’s of sh*t… do it quick as f**k
Eventually something will stick….
and be a tight arse… get that shit free
Michelle Matthews
I like it. Its suits my non-planning, do what you feel like ways.
Steve Sammartino
Planning is a joke – I’m serious. rentoid plan. 1 page.
Companies do it to justify wages… of people who do f**k all
Michelle Matthews
Planning looks good and big companies do it longish term to mess with the small players who can make things happen over night except that they weren’t booked in 18 months earlier.
Steve Sammartino
Well here’s my view on plainning….. This is serious. 1 page per million of revenue. No more than 10 pages of planning regardless of revenue.
Otherwise It simply cannot be strategic.
Michelle Matthews
A friend of mine wrote a book a while ago called Things Big Businesses Do , subtitle that small businesses should do (Mark Brownley) When will you publish the reverse?
Steve Sammartino
I will publish the reverse…. (personal view is I disagree with that maxim…) Companies over plan when they don’t know what to do, how to do it, or how to motivate people to get it done….. Do is key. Mistake quick and often. Find what works, the truth is no one really knows what works because we live in a state of flux.
Michelle Matthews
it must be illustrated
Steve Sammartino
Most of the good shit that has happened in life and business for me has been through experimentation, not planning. Even my life plan is a simple Venn diagram…. wanna see it….
?
Michelle Matthews
Mark had some good lessons but with the pace of change now and the loss of confidence in big companies and governments there has never been a better time to learn from dynamic, nimble companies.
Steve Sammartino
Agreed
Michelle Matthews
yes, please show it to me.
Steve Sammartino
Like you – rockstar… Hoping some will rub off
Michelle Matthews
When I start raking in the $ then I will feel like I’ve made it. Because then I can indulge in more of my ideas.
It’s not about the $ though.
Steve Sammartino
Just look at the visual: Venn
Success = The progressive realization of a worthwhile ideal (as you say $ is not mentioned)
Michelle Matthews
I’d like the $ so I can scoop up all the talented people out there and pay them good $ for them to put their talent to satisfying projects.
Steve Sammartino
Scoop them up now so they can share your success and make it inevitable….
provide ‘options’ for sharing wealth… while you share your dream.
Michelle Matthews
I like your diagram. I think I saw it at breakfast that morning. I should have a crack at my own but Ross keeps distracting me with places to visit on the internet.
Steve Sammartino

Yes – Ross…
hmmm me too – I’ve been getting a bit hungrier lately…. gotta make it happen this year…. my opportunity cost is very high to forgo wages….

Some interesting insightsin the chat. Take from them what you will.

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The Feedback Trap

I recently heard an interview with the Drummer from band Midnight Oil, Rob Hurst. He was asked how he felt about a particular record which made it to number 1 on the US charts. His response was this:

‘We were too busy touring, putting on shows to follow the bands progress.”


picture-14

It sounded as though serving the fans they already had was more important than gaining new ones. And guess what happens when we do that? Our reputation grows and more fans arrive, they find us because we are delivering something special to those who already appreciate what we are doing.

The formula for success is to continue to focus on delivering good stuff to those who already believe in you. To improve our delivery to them. Just like Midnight Oil was continuing to perfect the live performance of it’s songs. They weren’t worrying if their songs were good enough, they weren’t focused on external feedback from sources like sales revenue or chart positions. They ignored all feedback, except that from existing fans (customers). They didn’t get caught in the feedback trap.

So what are the feedback traps of the modern entrepreneur?

–    Website traffic
–    Google analytics
–    Facebook friends
–    Twitter follows
–    AC Nielsen data
–    Market share statistics
–    (Insert feedback mechanism here)

These tools can be useful, but they also tempt us to change tack.  They tempt us into believing we are strategically wrong, because the feedback is so instant. Where as the benefits of our strategy is never so instant. Strategy takes time to work, it takes belief and patience, more over it takes ‘the real feedback’ cycle to spread before we can truly know if we have something. And the real feedback cycle is what our current customers have to say, and if they spread the word.

Startups out there – don’t fall into the feedback trap.

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