How to price your product

Pricing is a difficult thing to get right in the marketing mix. Often we get all other 3 P’s (product, place promotion) right and that wrong…. and instead of revisiting it, we mess with the product.

There is no hard and fast answer on how to price a product in a startup or a web service, especially as it pertains to pricing models. But there are two simple pieces of advice I can give.

1. If there is an established pricing method which is accepted and liked in the market, go with it.

2. If consumers generally despise how things are priced in the category you are entering, change the model, and let everyone know about it.

In the first example the ethos is this: It’s hard enough gaining cut through with our product without adding unnecessary complexity to the decision making process. Especially when you have a new and untested offer.

In the second example the ethos is this: The pricing model becomes the main feature. It’s the reason for the switch to you, other parts of the marketing mix will then require far less innovation to gain the cut through a startup needs.

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Building your personal brand

One of the sections at Startup School is building personal brands. Which are of increasing importance in the entrepreneurial sphere. Once upon a time our business reputation built a personal brand. Recently things have flipped somewhat where our personal brands are used to build our business ones. Jay Z style… It just so happens that it works on a micro level as well.

Build a personal reputation, as a smart, caring,  and giving person in this new business context (or have some hit song and Hip Hop wars) and you’ll be on the way to building an external financial brand.

So here’s some nuggets from Startup School to get excited about:

[slideshare id=2482471&doc=startupschool-personalbrandingforslideshare-091112045944-phpapp02]

Startup School

Great learning environment

Our environment shapes our behavior. Inspiring places create inspirational events, and with that in mind I’ve booked an Incredible location for Startup School Melbourne. The uber groovy Lindrum Hotel. Where the coffee and ambiance are both inspirational. Click on the image to check out the photos I took while checking it out.

Startup School

At the event we’ll have Barrista style coffee (Lattes, Cappucino, espresso) all day – none of this McDonalds style pot of black muck. As well as great food from the restaurant. Even I’m looking forward to it. It’s also a nice space for a drink after and maybe a game of billiards together.

Still a seat for you. Click here to book: http://www.startupschool.com.au/ and join us in the mass corporate cubicle exodus 😉

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Risk Taking

As an entrepreneur I’m not afraid of ‘considered’ financial risk. Just like any Plumber or Electrician would guarantee their workmanship, we must provide a satisfaction guarantee. It’s a great way to reduce purchase barriers. Something most successful brands do…. here’s a little exercise for you: Next time you a buy a household cleaning product or chocolate bar, flip it over and read the fine print and *bang* you’ll see a money back satisfaction guarantee. We must provide that too.

I’ve also done this on my latest little project Startup School. Here’s a recent conversation I had with my wife over email:

ME: Hey check out my Startup School receipt – pretty cool huh? (below is a part screen grab of said receipt)

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Wife: As a law graduate of course, I would nervous about making guarantees but up to you… Like the poetry!

Me: One must embrace risk in entrepreneurial fields and guarantee work, or revenue wont happen. it’s that simple. It’s a risk I’m prepared to take.

Wife: I know….that’s why YOU’RE the entrepreneur!

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Why cash flow matters

Here’s a simple description of why cash flow is the most important financial measurement in business.

Cashflow positive means: More ‘actual’ cash money is coming in than is going out. It does not mean revenue exceeds expenditure.

Hence:

It’s impossible to go broke while your business is cash flow positive.

It’s possible to broke while your business is making a profit.

This is the most important financial fact startups must know and understand.

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Irrational Complexity

I just got back from the gym, and tonight I saw what I see every time I go for a workout. A very out of shape person doing some kind of ridiculously complex exercise for a particular body part. Which any experienced trainer will know is clearly a waste of time.

The reality of weight training is that the entire body can be trained incredibly well with 5 simple exercises:

Bench press

Chin ups

Squats

Shoulder press

Running

Everything else really is only for the hardcore and professional sports people. Problem is this truth doesn’t sell books, personal training sessions or gym memberships at locations which look like a NASA astronaut training facility. Success in gym programs is more about eating well and doing simple exercises which well executed with good frequency.

There is actually an important human psychology associated with such behaviour in the gym. We think there is some kind of secret formula. That success is associated with a complex algorithm which we must try and find, unlock and use. That success in the gym is rare because it is difficult to know how to do it.  That when we find these special trick techniques, our success will come much quicker. That we’ll be transformed overnight.

As humans in the 21st century we have a preference for irrational complexity. We know the truth, but we’d rather pretend it isn’t so. We’ve been so shaped by the media and a lack of hands on experience that we often believe success is hidden behind secret walls. And so we look for get fit quick schemes (Get rich quick scheme anyone?) rather than a get fit slow routine, which requires a consistent diet and a lot of sweat.

It’s pretty much the same in startup land. There aren’t great deal of tricks out there either. The formula is hard work, a lot of sweat, serving customers well and using the age old business maxims which were written about by Adam Smith over 200 years ago.

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