Email is a not a compass

The problem with email is that far too many people let it be the compass of their day. They refer to it religiously, checking it with every spare moment they have at their desk.

Maybe some new information has arrived?

Maybe they should use it to justify a change in direction?

Email tricks us into believing that we should stop on the path we are heading down and change direction, react to micro pieces of data. We often know it is a detour from the desired destination, yet we follow it anyway. When we do this email becomes a self multiplying tool. The more we attend to it, the more it demands. Entrepreneurs time is better invested talking to people.

Email is not a compass, it  is more like a shadow. It reflects blockages that other people are creating, and what we need to do is move out of the shadows emails create so we can see our own path, and not theirs.

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Business pulse

You have a pulse – it’s important it never stops.

Your business has a pulse – when it stops your customers assume your dead or dying.

pulse

This why the following elements are crucial for your business or startup:

  • Advertising frequency
  • Newsletter updates
  • Web page changes
  • Twitter feed on your homepage
  • Regular blogging
  • Returning phone calls & emails the same day
  • Speedy invoicing (guilty)
  • Product iterations and improvements
  • PR & media exposure
  • Team, fan, member, evangalist get togethers
  • Conversing with your people on line
  • Conversing with people off line
  • Acknowledging (not hassling) everyone who enters your office, retail space or workshop.

Let your customers know you’re alive, and they’ll treat you like you are. Let them think your dead or dying and they’ll ensure you die for sure.

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