Why machines can never replace humans

The internet is terrific at serving up things we didn’t know we needed, enjoy and very often love. That’s why there are currently 72 million cat videos of youtube. I happened upon one such youtube channel recently – Dude Perfect. For the uninitiated, it’s a channel which shows a bunch of people doing ‘trick shots’ – like getting a basketball through a hoop from a bounce off a 10 story building – I’m betting they’ve done this, thought I haven’t checked.

Their latest version shows a Super Bowl champion Drew Brees doing amazing trick shots with a football. You can watch it here. It is mind blowing.

There are machines that can already do many of the shots they do with a 99.9% success rate. In a few short years some soft robots will be able to beat these guys at every shot they take. But here’s the thing – we’ll still watch their channel. And for one simple reason – it’s amazing because a human is doing it.

The future of what we get paid for in many realms wont be because it is the most efficient way it can be done, but because people are doing it. As a society we are interested in what we can achieve, even if a car can go faster than a human, we all still know who Usain Bolt is. There’s a good chance a lot of things robots will be able to do, the highest paid versions of it will be those with human imperfections as part of the reason we buy. Humanity is where the future of work and money lives. Who knows, maybe intelligent robots will pay to watch humans play sport one day?

Artificial Intelligence isn’t about replacing us, but outsourcing the things we’d rather not do. Once artificial intelligence takes away the mundane, the inhumane and repetitive, we can get on with the creative, the interactive and the enjoyable.

Come and hang with me on June 20th – I’ll be giving you the human live version of my new book – I’ll be wearing my heart on my sleeve in all I say, some of which will include truths my publisher wouldn’t put in print or the screen…

Book your seat here – see you there.

Stay rad, Steve.

Why robots should have rights

Up until very recently, I used to think it was a ridiculous idea for robots to have rights. You can even hear me say that on a recent Future Sandwich podcast I was featured in.

But, I’ve changed my mind. And here’s why.

The incredible science fiction TV series Westworld is solely responsible for this change of heart. To avoid spoilers for those who haven’t seen it (and I highly recommend you do), it is set in a time when robots are very much like humans. It reminded me of one important thing: Our own behaviour is the only thing we can truly control. The way we act is all important, and it isn’t just a reflector of the world around us, but ultimately the director. Let’s run a thought experiment and consider a few consequences of robots not having rights:

  • What if robots get to a point where they can actually feel pain?
  • What happens if we can’t tell the difference between a robot? What are we really hurting?
  • What if people merge with certain technologies or robots? Do only certain parts of the ‘thing‘ have rights?
  • What if others own or control software in our bodies? Does the software have rights? Who has the rights over the technology – the host or the licensor?
  • What if some one got tricked to destroy a robot, but then it turned out to be a human?

But most of all, how will disregarding the things around us, impact what we become? We are the sum of our actions, and the truth is our behaviour bleeds into all aspects of our lives and how humanity behaves. If ever there was a time to consider the seemingly ridiculous, then this is it.

During a technology upheaval, where new possibilities astound us, being able to change our minds is something we all need to get better at.

Blog readers in Melbourne – I’m inviting you as a reader to The Lessons School Forgot – Live – to celebrate the launch of my new book. 

Hope to see you there, Steve.

Why you shouldn’t fear a robot version of you

Some robots are getting so ridiculously good – you can literally code, or should I say ‘train‘ them, by moving their arms and legs. You show them what to do like you would a child. The Baxter robot by Rethink Robotics is an example of this pictured above. In addition to this Natural Language Processing is getting so good, the Google AI, can understand 95 percent of verbal requests and process accurate search results as if it was typed. Within 10 years, we’ll be able to talk and communicated with A.I.’s, the same way we could with humans on many tasks.

The obvious next step is to add the 2 together more deliberately – the physical Robot, and the Artificial Intelligence. We’ll have human like devices with both the physical dexterity and mental capacity of their flesh and blood creators. This is causing a lot of concern around the world for employment. Personally I think there is a lot of upside would should be exploring as well.

Imagine, there was a robot that could copy our skills exactly, down to the minute detail. Match our physical behaviours and our human interactions. Learn from us, and literally match the way we would talk, interact, move and decide what to do next. Even match our physical style and processes on the job (without the mishaps!) An artificial version of us. Well, to me this could be a great economic opportunity for many people. Say you work in aged care, or phone sales, and you are of course, a gun at what you do. All of a sudden you could go out and train robots to operate in your personal style – teach the robot your human touch and skills which you have become renowned for within your organisation. All of a sudden you could entrepreneurially replicate yourself for revenue. A human style robot who behaves just like the awesome Lisa has done to be employee of the month a zillion times. All that hard work you’ve done over the years to hone your skills and build your reputation in your job, becomes your opportunity. You can replicate yourself and what makes you special and good at your gig, and become the beneficiary of all your years of hard work.

“I’ve trained and sold 36 Lisa robots this year” 

A revenue source someone waiting tables never thought they’d have. If you think about it, there was a time when musicians and actors never thought they’d be able to replicate their work for revenue either. They too once had to be in the room to earn money doing what they did. Technology it turns out, can be a great equalizer of opportunity.

Blog readers in Melbourne – I’m inviting you as a reader to The Lessons School Forgot – Live – to celebrate the launch of my new book. 

Hope to see you there, Steve. 

How to future proof your kids

There’s lots of things we can do to future proof our kids. On the top of my list would be this: Don’t condition them to into thinking they’ll get a job when they grow up.

The reason is simple – A job is only one source of potential revenue to sustain life.

This isn’t to say that jobs are bad, just that while they are young we should be introducing the concept of economics. The first concept is that we need revenue when we grow up, and a job is just one source. Imagine asking your kids this:

What will your major revenue source be when you grow up?

Their first question will be, your guessed it – What in the heck is revenue? And this invites an important conversation that opens their minds for the rest of their life. A decent answer might be this: Well, revenue is a word that describes all of the different ways we can get money for helping people. A job is just one of those ways, but there are many more. And some are more rewarding, some easier, some harder. Here are some examples Johnny and Mary:

  • Profits from selling things, or owning a business
  • Commission which can be from selling something for someone else
  • Fees for doing projects
  • Freelancing selling your skills one task at a time
  • Rents for people using things you own – like a building
  • Dividends which is money when you own a portion of a company, Like the toy shops we go to – Did you know you can own part of that toyshop!?!
  • Royalties from letting someone use your idea, like if you drew the first picture of a cartoon character
  • Licensing which is when people pay you to use something you own in another country

The list is endless, unlike the number of jobs which are about to be replaced by AI, Automation and offshoring.

You could explain all the examples above, using just one of their toys, say Lego. Shops make profit selling it. Professional Lego builders work as freelancers. The shop the Lego is sold in is rented by the person that owns  the building. Lego pay licensing fees to Star Wars to make Darth Vader. Shareholders in the Lego company share in profits from people buying lego. You get the pattern.

This will show them many possibilities. Kids are super curious about the world, and they’ll never see money in the same way again. They’ll start to see economics and different ways they can participate. More importantly though, they’ll be thinking about systems, and how to position themselves into owning the factors of production, and not being them. If we do this, we give them a chance at being the architects of their own future, and not a bricklayer in someone else’s.

Blog readers in Melbourne – I’m inviting you as a reader to The Lessons School Forgot – Live – to celebrate the launch of my new book. 

Hope to see you there, Steve. 

The next level in artificial intelligence is a dash of stupidity.

Deep down it’s as if we humans know that the ultimate in intelligence is fallibility. It’s the imperfection that comes with emotion. Almost as though there is some kind of perfection in not knowing or acting dumb. This not knowing leads to curiosity and new paths, the fork in the road. The wrong path if taken, also has the potential to lead to serendipity and discovery.

To this point, these seem to be qualities which are not present in machines and computers – and therefore artificial intelligence. So far, a machine has not been built to fake it, pretend, be mean, not care, be irrational or even be wrong on purpose. The artificial intelligence we have so far doesn’t want to have fun or be selfish, other than in the movies and in music. It’s been a one sided coin, all head and no tail.

A recent article referred to a form of artificial intelligence actually passing the turing test. A Turning Test of a machine’s ability to exhibit intelligent behaviour equivalent to, or indistinguishable from, that of a human. They claimed that by adding the element of not knowing things and making mistakes to the algorithm it helped the machine ‘win’. It seemed like an interesting take or fork in the road towards finding intelligence as we humans define it. I feel like this trajectory is where intelligence needs to go in order to get more ‘real’. But the thing it makes me wonder for business is what other things have we been doing for 60 odd years or so which need an entirely new tangent?

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